FT Scheduling Manager

KRE Security; Hamburg (Berks County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Dental insurance

Job summary

KRE Security, LLC in Hamburg, PA is seeking a Scheduling Supervisor to oversee daily scheduling operations across client locations and manage staffing coverage.

This leadership role requires clear communication, decisive problem solving, and the ability to mentor scheduling staff while partnering with Recruiting and Operations leadership. The position is in-office, full-time, with business hours and room for professional growth.

Qualifications

• Ability to lead in a fast-paced, high-volume operational environment.
• Strong communication and organizational skills with professional demeanor.
• Experience in scheduling, dispatching, workforce coordination, or administrative management.
• Proficiency with Microsoft 365, Outlook, and Google applications.
• On-site availability for Hamburg, PA office during daytime hours.

Responsibilities

• Lead and support daily scheduling operations across multiple client locations.
• Oversee schedule creation, staffing coordination, and shift coverage management.
• Respond to operational challenges and urgent staffing needs promptly.
• Serve as a primary contact for employees, supervisors, and management regarding scheduling.
• Assist in training and mentoring scheduling team members for consistency and efficiency.
• Work with Recruiting and Operations leadership to maintain proper staffing levels.
• Monitor scheduling accuracy, compliance, and workforce coverage needs.
• Handle escalated scheduling issues and employee concerns professionally.
• Maintain records using company systems and databases.
• Coordinate communication and workflow with Microsoft 365, Outlook, and Google Workspace.

Skills

Leadership

Communication

Organizational skills

Decision-making

Problem-solving

Multitasking

Customer service leadership

Microsoft 365

Outlook

Google Workspace

On-site work

Tools

Microsoft 365

Outlook

Google Workspace

Job description

Benefits:

• Health insurance


• Paid time off


• Training & development


• Vision insurance


• 401(k)


• Dental insurance

Scheduling Supervisor – Operations & Workforce Management

Full-Time | Leadership Role | In-Office | KRE Security, LLC

Location: 16600 Pottsville Pike, Hamburg, PA 19526

Schedule: Business Hours | Flexible Daytime Schedule Based on Operational Needs

KRE Security, LLC is seeking an experienced, professional, and highly organized Scheduling Supervisor to oversee and support daily scheduling operations at our Hamburg, PA headquarters.

This leadership-focused role is ideal for someone who thrives in a fast-paced environment, excels at problem-solving, and can confidently lead scheduling operations while supporting employees, supervisors, and management teams. The Lead Scheduling Coordinator serves as a key operational leader responsible for maintaining staffing coverage, coordinating workforce needs, and helping ensure smooth day-to-day operations across multiple client locations.

We are looking for someone who communicates effectively, leads by example, stays composed under pressure, and can manage competing priorities while supporting both employees and company leadership.

Key Responsibilities

• Lead and support daily scheduling operations across multiple client locations


• Oversee schedule creation, staffing coordination, and shift coverage management


• Respond to operational challenges, call-offs, and urgent staffing needs with professionalism and urgency


• Serve as a primary point of contact for employees, supervisors, and management regarding scheduling and operational support


• Assist in training and mentoring scheduling team members to ensure consistency and efficiency


• Work closely with Recruiting and Operations leadership to maintain proper staffing levels


• Monitor scheduling accuracy, compliance, and workforce coverage needs


• Handle escalated scheduling issues and employee concerns in a professional and solution-oriented manner


• Maintain accurate records and operational documentation using company systems and databases


• Utilize Microsoft 365, Outlook, and Google Workspace to coordinate communication and workflow


• Help improve scheduling processes, communication flow, and operational efficiency


• Maintain confidentiality and professionalism when handling sensitive employee information

What We’re Looking For

• Strong leadership, communication, and organizational skills


• Ability to lead in a fast-paced, high-volume operational environment


• Professional, dependable, and solution-focused mindset


• Strong decision-making and problem-solving abilities


• Ability to multitask and prioritize effectively throughout the workday


• Excellent customer service and employee support skills


• Ability to remain calm and professional under pressure


• Strong attention to detail and time management skills


• Experience in scheduling, dispatching, workforce coordination, operations support, customer service leadership, or administrative management preferred


• Previous leadership or supervisory experience strongly preferred


• Proficiency with Microsoft 365, Outlook, and Google applications


• Ability to work on-site in our Hamburg, PA office during daytime business hours

Compensation & Benefits

• Competitive pay based on experience


• Pay increases and advancement opportunities based on performance


• Paid Time Off available after probationary period


• Medical, dental, and vision benefits available after probationary period


• Stable daytime leadership position with long-term career growth opportunities

Why Join KRE Security?

At KRE Security, LLC, our operations team plays a critical role in supporting employees, clients, and field operations every day. We value professionalism, accountability, leadership, and teamwork, and we are committed to creating an environment where motivated individuals can grow and succeed.

This position is an excellent opportunity for someone looking to step into a leadership role where they can make a direct impact on operations, employee support, and organizational success.