Scheduling Specialist - Remote after 6 months onsite

Freddie Mac; Orlando (FL); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company in Radiology Services is seeking a dedicated candidate for a customer service role. You will be responsible for scheduling patient appointments, managing phone calls, and ensuring seamless communication among patients and staff. This position offers a pathway for career growth, remote work options after training, and a comprehensive benefits package. Ideal candidates will possess strong customer service skills and familiarity with medical terminology.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance

401k with company match

DailyPay option

Tuition reimbursement

Qualifications

• High school diploma or equivalent required.
• Experience with Microsoft Office Suite and strong computer skills essential.
• Exceptional customer service skills needed.

Responsibilities

• Answer phones and handle calls in a professional manner.
• Schedule patient examinations and maintain positive interactions.
• Pre-certify exams with patients' insurance companies.

Skills

Exceptional customer service skills

Proficiency in using computer systems

Experience with Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Employer Industry: Radiology Services

Why consider this job opportunity:
- Salary up to $XX,XXX (exact amount not specified)
- Opportunity for career advancement and growth within the organization
- Work remotely after successful completion of training
- Comprehensive benefits package including medical, dental, and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, and more
- DailyPay option available, allowing employees to access their earned wages immediately
- Supportive and collaborative work environment focused on clinical excellence

What to Expect (Job Responsibilities):
- Answer phones and handle calls in a professional and timely manner
- Schedule patient examinations according to company policy and ensure all necessary information is recorded accurately
- Maintain positive interactions with patients, referring offices, and staff
- Pre-certify exams with patients' insurance companies and verify insurance for same-day add-ons
- Provide backup coverage for front office staff as requested by the supervisor

What is Required (Qualifications):
- High school diploma or equivalent
- Experience with Microsoft Office Suite
- Proficiency in using computer systems and typing
- Ability to handle a multi-level phone system with a high volume of calls
- Exceptional customer service skills

How to Stand Out (Preferred Qualifications):
- 1-2 years of customer service experience
- Familiarity with medical terminology and previous clinical business office experience
- Bilingual abilities

#RadiologyServices #CustomerService #RemoteWork #HealthcareJobs #CareerOpportunity

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