Scheduling Specialist - Plastic and Reconstructive Surgery

1000 Owensboro Health, Inc.; Owensboro (KY); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Owensboro Health Medical Group in Kentucky is seeking a Scheduling Coordinator for the Surgery Plastic & Reconstructive department. The role coordinates surgeries and related procedures, communicates with physicians and staff to ensure facility and staff availability, and handles patient pre-procedure instructions.

The position requires basic education (high school diploma or GED) and may include insurance verification and EMR documentation tasks.

Formación

• Coordinates the scheduling of surgeries and related procedures.
• Communicates with physicians, staff, and patients to coordinate facility and staff availability and pre/post instructions.
• Performs insurance verification and pre-authorizations as needed.
• May manage patient demographics and document entry in an EMR system.
• May correspond with referring providers and patients for reports, scheduling, x-rays, and paperwork.

Responsabilidades

• Schedules appointment times using computerized scheduling programs.
• Provides administrative support for Physicians or Nurse Practitioners.
• Communicates with patients/families to provide pre-procedure instructions and confirm appointments.
• May communicate with physicians and healthcare team members to ensure availability of facilities and staff.

Conocimientos

Scheduling

Communication

Insurance verification

EMR

Administrative support

Critical thinking

Stress management

Educación

High school diploma or GED

Herramientas

EMR systems

Scheduling software

Descripción del empleo

Weekend Requirements: N/A | Work Hours: 8a-5pm | Status: Full Time - 1.0 FTE (80 hours per pay period) | Entity: Owensboro Health Medical Group | Department: Surgery Plastic & Reconstructive

Job Summary: Coordinates the scheduling of surgeries and related procedures.

• Schedules appointment times using computerized scheduling programs.
• May communicate with physicians and other healthcare team members to ensure availability of facilities and staff.
• Communicates with patients and/or their families to provide necessary pre-procedure instructions and/or to confirm appointments.
• Performs insurance verification and/or pre-authorizations as necessary.
• May be responsible for managing the referral work queue, entering patient demographic information, and scanning documents into an Electronic Medical Record (EMR) system.
• May correspond with referring providers and/or patients for reports, information exchange, scheduling, x-rays, and paperwork.
• May provide administrative support for Physicians or Nurse Practitioners.

• Requires critical thinking skills and decisive judgment.
• Works under general supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Applies more advanced skills and knowledge in the area of specialization.

Position Requirements: Work Experience No experience required Education High school diploma, General Equivalency Diploma (GED) or higher preferred Licensure/Certification/Registration No licensure/certification/registration required

Organizational Responsibilities: Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests. Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.

Additional Job Information: This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.

Standard ADA Settings: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing: Occasionally
• Walking: Occasionally
• Sitting: Frequently
• Lifting 0-25 lbs.: Rarely
• Lifting 25-75 lbs.: Rarely
• Lifting over 75 lbs.: Rarely
• Carrying 0-25 lbs.: Rarely
• Carrying 25-75 lbs.: Rarely
• Carrying over 75 lbs.: Rarely
• Pushing/Pulling 0-25 lbs.: Frequently
• Pushing/Pulling 25-75 lbs.: Rarely
• Pushing/Pulling over 75 lbs.: Rarely
• Climbing: Rarely
• Bending/Stooping: Rarely
• Kneeling: Rarely
• Crouching/Crawling: Rarely
• Reaching: Occasionally
• Talking: Frequently
• Hearing: Frequently
• Repetitive Foot/Leg Movements: Rarely
• Repetitive Hand/Arm Movements: Frequently
• Keyboard Data Entry: Frequently
• Running: Rarely
• Vision: Depth Perception: Frequently
• Vision: Distinguish Color: Frequently
• Vision: Seeing Far: Frequently
• Vision: Seeing Near: Frequently
• Hazardous Drug Risk Exposure: Risk Level: No-Risk

Owensboro Health Core Commitments

• INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
• RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
• TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
• INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
• SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
• EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.

Owensboro Health is a nonprofit health system with a mission to heal the sick and to improve the health of the communities we serve in Kentucky and Indiana. The system includes Owensboro Health Regional Hospital, nationally recognized for design, architecture and engineering; Owensboro Health Muhlenberg Community Hospital; Owensboro Health Twin Lakes Medical Center; the Owensboro Health Medical Group comprised of over 200 providers at more than 30 locations; three outpatient Healthplex facilities, a certified medical fitness facility, the Healthpark; a surgical weight loss center and program, and the Mitchell Memorial Cancer Center.