Scheduling Specialist - OBGYN Consultants

Community Health Systems

Las Cruces (NM)

On-site

USD 42,000 - 58,000

Full time

3 days ago

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Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

Life insurance

PTO

401(k) with company match

Licensure reimbursement

Student loan support

Career development

Job summary

The Scheduling Specialist at OBGYN Consultants in Las Cruces, NM coordinates appointments, procedures, and patient flow to ensure efficient use of resources and high-quality care.

You will work closely with physicians and office staff, confirm bookings, update the scheduling system, and provide clear instructions to patients. A healthcare admin background and familiarity with EMR/EHR systems are preferred; strong communication and multitasking are essential.

Qualifications

Associate degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred.
0-2 years of experience in medical scheduling, administrative support, or customer service preferred.
0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred.

Responsibilities

Schedules patient appointments for consultations, tests, procedures, and follow-ups with proper time and resource allocation.
Notifies patients of confirmations, cancellations, or reschedules and provides necessary information.
Enters and updates patient information into the EHR/scheduling system with accuracy.
Collaborates with medical staff to align appointments with clinical priorities and provider schedules.
Tracks cancellations and no-shows and coordinates timely rescheduling.
Provides general administrative support, including calls, referrals, and patient file coordination.
Receives orders and reviews for validity and completeness.
Asks patients the necessary questions for tests and provides preparation instructions.
Prioritizes work efficiently, including timely processing of STAT orders.
Notifies ordering offices if scheduling cannot be contracted and offers alternatives.

Skills

Appointment scheduling

Patient flow management

Time management

Communication skills

Data entry accuracy

Multitasking

Microsoft Office proficiency

Education

Associate degree or certification in Healthcare Administration

High School Diploma

Tools

EMR systems

Scheduling software

EHR software

Microsoft Excel

Outlook

Job description

Scheduling Specialist - OBGYN Consultants

Las Cruces, NM, United States

Job Description

Why Join Us?

Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
Work Hard. Recharge Often. – Generous PTO and extended illness benefits
Invest in Your Future – 401(k) with company match
Grow With Us – Career development, learning opportunities, and advancement pathways
We Invest in Your Success – Licensure and certification reimbursement for eligible roles
Student Loan Support – Assistance available for eligible roles
Your Wins Deserve Recognition – Employee rewards and recognition programs
A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

Hours of Operation: Monday - Thursday 7:00am - 5:00pm, Friday 7:00am - 5:00pm

Job Summary
The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service.
Essential Functions

Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction.
Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules.
Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions.
Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.
Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete.
Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions.
Prioritizes work efficiently, including processing STAT order timely.
Notifies ordering offices if unable to contract their patient to schedule procedures.
Offers alternative scheduling options when needed to accommodate patient preferences and medical needs.
Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred
0-2 years of experience in medical scheduling, administrative support, or customer service preferred
0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred

Knowledge, Skills and Abilities

Strong knowledge of appointment scheduling, patient flow management, and administrative procedures.
Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams.
High attention to detail and accuracy, particularly in data entry and record-keeping.
Ability to work in a fast-paced environment while maintaining a calm, professional demeanor.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software.
Knowledge of medical terminology is a plus.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer

Job Info