SCHEDULING SPECIALIST II - IRVINE BREAST CARE & IMAGING

Hoag Hospital Irvine; Irvine (CA); On-site; Full time

Job summary

A leading healthcare provider in Irvine is seeking a Scheduling Specialist II to assist in coordinating patient procedure schedules. The role involves managing complex surgical appointments, providing clerical support, and ensuring effective communication among patients and staff. Ideal candidates will have strong interpersonal skills, scheduling experience, and proficiency in Microsoft Office. Join a team committed to quality care and a diverse work environment.

Qualifications

• At least two years of scheduling experience.
• Knowledge of body mechanics and safety measures.

Responsibilities

• Coordinates complex surgical procedures and schedules.
• Provides clerical support including patient registration and data entry.
• Maintains knowledge of departmental procedures and quality control.

Skills

Interpersonal Skills

Communication Skills

Knowledge of Medical Terminology

Keyboarding Speed

Education

High School Diploma

Tools

Microsoft Office Suite

Healthcare Database Systems

Job description

SCHEDULING SPECIALIST II - IRVINE BREAST CARE & IMAGING

Department: Allied Health

Status: Full Time

Shift: 1st

Remote or Onsite: Onsite

Location: Irvine, CA, US, 92602

Salary Range: $22.95-$35.27/hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

The Scheduling Specialist II assists in the coordination of Patient Procedure/Surgical schedules.

• The Specialist II collaborates in managing and scheduling complex surgical procedures, including multiple appointments, add-ons, and emergent procedures, facilitating communication among patients, physicians, departments, and staff.
• Collaborates with Insurance Verification Specialists and assists with the authorization process.
• Coordinates with patients for scheduling pre-procedure tests, clearances, and treatment plans.
• Creates and modifies patient itineraries as requested.
• Provides clerical support, including patient registration, data entry, chart preparation, and other duties.
• Assists with the master schedule for procedures and coordinates resource needs.
• Interacts directly with patients and handles high call volumes.
• Participates in quality improvement processes.
• Maintains knowledge of departmental procedures, instrumentation, quality control, and maintenance.
• Performs other duties as assigned.

Education and Experience

• High School Diploma or equivalent required.
• At least two (2) years of scheduling experience.
• Excellent interpersonal and communication skills.
• Knowledge of body mechanics and safety measures.
• Proficiency in Microsoft Office Suite and healthcare database systems.
• Knowledge of medical terminology preferred.
• Ability to interface with all customer levels.
• Understanding of medical insurance procedures.
• Keyboarding speed of at least 35 WPM preferred.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment. We are committed to a diverse and inclusive work environment where employees can reach their full potential.

Nearest Major Market: Irvine, California

Nearest Secondary Market: Los Angeles

Job Segment: Clerical, Data Entry, Instrumentation, QC, Database, Administrative, Engineering, Quality, Technology

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