Scheduling Specialist Associate

Ensemble Health Partners; Minneapolis (MN); Remote; USD 22,000 - 29,000; Full time

Job summary

Ensemble Health Partners is seeking a Scheduling Specialist for a remote role supporting Diagnostic Services patients nationwide. You will schedule and pre-register procedures, verify demographics and insurance, and provide clear patient instructions while delivering excellent service.

Requirements include a High School diploma or GED, CRCR certification within 9 months, 1–3 years in healthcare, and experience with insurance/pre-authorizations.

Qualifications

• High School Diploma, GED, or Equivalent Experience.
• CRCR certification required within 9 months of hire.
• 1–3 years' work experience in healthcare.
• Experience with insurance companies and/or pre-authorizations.
• Patient Access experience with managed care/insurance; 35 WPM typing; MS Office proficiency; multiple computer systems; dual screens.

Responsibilities

• Schedule and pre-register patients for procedures based on physician orders.
• Select accurate medical records for patient safety.
• Provide patient instructions, pre-register, and verify demographics/insurance while delivering excellent service.
• Perform Point of Service collections and financial counseling as appropriate.
• Other duties as required by supervisor.

Skills

Customer Service

MS Office

Typing 35 WPM

Healthcare experience

Insurance experience

Critical thinking

Multitasking

Education

High School Diploma or GED

CRCR certification

Tools

Dual screens

Multiple computer systems

Job description

Thank you for considering a career at Ensemble!Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!O.N.E Purpose:Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.The Opportunity:The Scheduling Specialist is responsible for performing scheduling duties for Diagnostic Services patients. Scheduling Specialists are to perform these functions while meeting the mission and of Ensemble Health Partners and all regulatory compliance requirements. They will work within the policies and processes as they are being performed across the entire organization.This position pays between $15.75-20.90/hour based on experienceJob Responsibilities:Scheduling and pre-registering patients for the appropriate procedures based on physician's ordersSelecting accurate medical records for patient safetyProviding proper patient instructions, pre-registering patients, obtaining and validating demographic and insurance information, while providing excellent customer servicePoint of Service collections and financial counseling functions as appropriateOther job related duties as required by their supervisor, subject to reasonable accommodationRequired Education:High School Diploma, GED, or Equivalent ExperienceEmployment Qualifications:Certified Revenue Cycle Representative (CRCR) required within 9 months of hireExperience we Love:1-3 years' work experience2 years’ experience in a healthcare related position.Experience working with insurance companies and/or pre-authorizations required.Patient Access experience with managed care/insurance, formal typist with a minimum of 35 WPM, intermediate proficiency in MS applications (Word, Excel & PowerPoint), experience with multiple computer systems and use of dual screens. Able to multitask and work individually while applying critical thinking skills.Customer Service experience highly preferred.Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.Join an award-winning companyFive-time winner of “Best in KLAS” 2020-2022, 2024-2025Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-202422 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023Energage Top Workplaces USA 2022-2024Fortune Media Best Workplaces in Healthcare 2024Monster Top Workplace for Remote Work 2024Great Place to Work certified 2023-2024InnovationWork-Life FlexibilityLeadershipPurpose + ValuesBottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail] posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.Employment Disclaimers – Ensemble