Scheduling Specialist

Talentify; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Talentify is seeking an administrative support professional to secure and obtain accurate patient data for registration, scheduling, and outpatient rehabilitation support. This role helps with financial clearance and completes referral flow to assist access.

Responsibilities include communicating with patients about charges and estimates, collecting co-pays and coinsurance, maintaining strict confidentiality, and delivering excellent customer service in line with University Health standards.

Qualifications

• High school diploma or equivalent required.
• Six months of experience in general office clerical work required.
• Two years of experience preferred.
• Two years of related college coursework may be substituted for 1 year of experience.
• College or commercial school courses in business functions are preferred.

Responsibilities

• Secures and obtains accurate and complete patient data for registration, scheduling, and support of the outpatient areas of Ambulatory Rehabilitation.
• Secures and obtains accurate patient data to help with financial clearance.
• Understands and completes referral flow for assigned areas to assist with access.
• Communicates with patients about charges and estimates.
• Collects co-pays, coinsurance and other monies that may be owed by the patient.
• Maintains strict confidentiality of patient records.
• Provides excellent customer service and adheres to the standards and behaviors of University Health.

Skills

Customer service

Data collection

Confidentiality

Education

High school diploma or equivalent

Two years of related college coursework

College or commercial school courses in business functions preferred

Job description

POSITION SUMMARY/RESPONSIBILITIES

Secures and obtains accurate and complete patient data for registration, scheduling, and support of the outpatient areas of Ambulatory Rehabilitation. Secures and obtains accurate patient data to help with financial clearance. Understands and completes referral flow for assigned areas to assist with access. Communicates with patients about charges and estimates. Collects co-pays, coinsurance and other monies that maybe owed by the patient. Maintains strict confidentiality of patient records. Provides excellent customer service and adheres to the standards and behaviors of University Health.

EDUCATION/EXPERIENCE

A high school diploma or its equivalent is required. Six months of experience in general office clerical work is required. Two years of Experience Preferred. Two years of related college level course work may be substituted for 1 year of experience. College or commercial school courses in business functions are preferred.