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Transportation Security Administration, Department of Homeland Security, is seeking a Scheduling Operations Officer at Detroit Metropolitan Wayne County Airport (DTW). The role includes assisting with scheduling all screener operations, improving security and screening standards for personnel, and monitoring shifts to ensure coverage.
Responsibilities also cover record-keeping, briefing from Screening Managers, QA audits, and communicating policies and safety information to leadership.
Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
This Scheduling Operations Officer position is located at Detroit Metropolitan Wayne County Airport (DTW), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Assists with the scheduling of all screener operations activities.
Assists with the efficient implementation, performance, and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area. Monitors daily personnel schedules for all shifts and ensures sufficient coverage during operating hours. Maintains personnel check-in/out sheets to ensure appropriate log-ins.
Prepares distribution, collects and maintains all records, reports, files, paperwork and logs for supervisors. Receives daily briefings from Screening Managers regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, incident reports, etc. Performs quality assurance audits as directed. Communicates information concerning personnel policy and procedures, safety hazards, and equipment to leadership.
Performs semi-annual screening security risk assessments and stays abreast of local airport emergency plans (e.g., alarms, evacuations, etc.).
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; situational telework may be permitted in accordance with departmental policy telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.
This position is with Transportation Security Administration, Department of Homeland Security.
The posted pay range is $98729 - $128350/yr.
Applications close on 2026-11-12.
This position is open under the 'Fed Internal Search' hiring path.