Scheduling & Nursing Support Manager (88304)

Pivotal Health Care; West Des Moines (IA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

Employee Assistance Program (EAP) for自

401(k) with company match

PTO

Holiday premium pay

Volunteer Time Off

Competitive wages & shift differentals

Referral bonus

Service award bonus

Career path development

Tuition assistance & certification

Fun & engaging team environment

Job summary

Cedar Ridge Village, a Pivotal Health Care community in West Des Moines, IA, is seeking a Scheduling and Nursing Support Manager. You will lead CNAs/CMAs, manage staff schedules within budget, and ensure regulatory training and compliance across the nursing team.

The role requires strong organizational, scheduling, and communication skills, with emphasis on inventory management and collaboration with the DON.

Qualifications

• Certified CNA or CMA with supervisory experience or equivalent.
• High School graduate or equivalent.
• One-year experience scheduling in a long-term health care setting preferred.
• Basic computer skills and proficiency in navigating the internet in order to use multiple web-based programs.
• Intermediate typing skills.
• Knowledge of office equipment.
• Excellent phone skills with an emphasis on customer service.
• Be able to read, write and understand English.
• Organizational skills, for example ability to create strategies and solutions for facilitating work flow.
• Ability to prioritize, initiate and work independently.

Responsibilities

• Hire, train, develop, and lead the CNA and CMA roles at the community, including participating in interviews.
• Responsible for scheduling all nursing staff employees, including CNA and CMA roles within budgetary guidelines for the community.
• Evaluates the performance of CNA and CMA staff and perform coaching and disciplinary actions as needed.
• Oversees the development of CNA and CMA staff and ensures regulatory and community training is completed in a timely manner.
• Oversee and ensure staff are properly trained to use POC within Point Click Care.
• Oversee meal service.
• Review and approve time sheets and time off requests according to payroll schedule.
• Attend and participate in leadership and all team meetings.
• Ensure CNA and CMA staff attend team meetings and trainings when possible.
• Demonstrates a solid understanding of and upholds all policies, rules and regulations for the community as well as State and Federal governing agencies.
• Reports to and works with DON on team goals, development, and initiatives.
• Follows and upholds the community’s philosophy and goal to maintain, improve and/or enhance each resident’s quality of care and quality of life.
• Follows safety policies in performing nursing care, assuring resident safety.
• Follows and understands the community’s Emergency Preparedness plans.
• Follows infection control guidelines.
• Observes residents’ rights including, but not limited to, privacy, dignity, etc.
• Promotes positive public relations with residents, family members and guests.
• Work as part of a team to help ensure the Medicare Triple Check process is complete.
• Maintains inventory of all nursing supplies and completes supply orders as needed.
• Participates in call rotation and nurse on duty as assigned.
• Assists with keeping track of nursing hours for monthly PBJ report.

Skills

Supervisory CNA/CMA

Basic computer skills

Typing (intermediate)

Office equipment knowledge

Customer service

English literacy

Organizational skills

Prioritization

Independent work

Education

Certified CNA/CMA certification

High School diploma

Job description

Job Details: Job Location: Cedar Ridge Village - West Des Moines, IA, Position Type: Full Time, Salary Range: Undisclosed, Cedar Ridge Village is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life! Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care.

Benefits: We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team:

• Health, Dental, & Vision Care Plans with company cost share (full-time only)
• Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family.
• 401(k) with company match
• PTO
• Holiday Premium Pay
• Volunteer Time Off
• Competitive Wages & Shift Differentials
• Referral Bonus
• Service Award Bonus
• Career Path Development
• Tuition Assistance & Certification Course Payment
• Fun & engaging team environment

If you're in search of a family based organization with a culture of care and you have a passion for seniors - keep reading!

Role:

We are seeking a dedicated Scheduling and Nursing Support Manager to join our team! The Scheduling and Nursing Support Manager is responsible for leading, coaching and guiding a team of nurse aides as well as overseeing the scheduling for all nursing staff. The Scheduling and Nursing Support Manager will also be responsible for maintaining inventory of all nursing supplies. Reliability, organization, excellent scheduling and communication skills are required.

Responsibilities:

• Hire, train, develop, and lead the CNA and CMA roles at the community, including participating in interviews.
• Responsible for scheduling all nursing staff employees, including CNA and CMA roles within budgetary guidelines for the community.
• Evaluates the performance of CNA and CMA staff and perform coaching and disciplinary actions as needed.
• Oversees the development of CNA and CMA staff and ensures regulatory and community training is completed in a timely manner.
• Oversee and ensure staff are properly trained to use POC within Point Click Care.
• Oversee meal service.
• Review and approve time sheets and time off requests according to payroll schedule.
• Attend and participate in leadership and all team meetings.
• Ensure CNA and CMA staff attend team meetings and trainings when possible.
• Demonstrates a solid understanding of and upholds all policies, rules and regulations for the community as well as State and Federal governing agencies.
• Reports to and works with DON on team goals, development, and initiatives.
• Follows and upholds the community’s philosophy and goal to maintain, improve and/or enhance each resident’s quality of care and quality of life.
• Follows safety policies in performing nursing care, assuring resident safety.
• Follows and understands the community’s Emergency Preparedness plans.
• Follows infection control guidelines.
• Observes residents’ rights including, but not limited to, privacy, dignity, etc.
• Promotes positive public relations with residents, family members and guests.
• Work as part of a team to help ensure the Medicare Triple Check process is complete.
• Maintains inventory of all nursing supplies and completes supply orders as needed.
• Participates in call rotation and nurse on duty as assigned.
• Assists with keeping track of nursing hours for monthly PBJ report.

Qualifications: Qualifications:

• Certified CNA or CMA with supervisory experience or equivalent.
• High School graduate or equivalent.
• One-year experience scheduling in a long-term health care setting preferred.
• Basic computer skills and proficiency in navigating the internet in order to use multiple web-based programs.
• Intermediate typing skills.
• Knowledge of office equipment.
• Excellent phone skills with an emphasis on customer service.
• Be able to read, write and understand English.
• Organizational skills, for example ability to create strategies and solutions for facilitating work flow.
• Ability to prioritize, initiate and work independently.

Our Community is a part of a family of Retirement Communities which include:

• Colonial Village, Overland Park, KS
• Maggie’s Place of Colonial Village, Overland Park, KS
• Westchester Village, Lenexa KS
• Linden Woods Village, Gladstone, MO
• Raintree Village, Lee's Summit, MO
• Prairie Vista Village, Altoona, IA
• Terrace Glen Village, Marion, IA
• Cedar Ridge Village, West Des Moines, IA
• Northridge Village, Ames, IA
• Kennybrook Village, Grimes, IA

We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Our family of retirement communities are proud to be a tobacco-free campus, including but not limited to electronic cigarettes. We follow CMS and CDC protocols and guidelines.

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