Scheduling Manager

FlyExclusive, LLC; Raleigh (NC); Hybrid; USD 70,000 - 95,000; Full time

Job summary

FlyExclusive, LLC is seeking a Scheduling Manager to coordinate fleet delivery plans, optimize maintenance, crewing, and flight control, and enhance cross-functional collaboration.

The role requires strong organization, excellent communication, and the ability to multitask under pressure, with a schedule including nights and weekends. You will partner with MX planning, crew scheduling, DO, and sales to maximize fleet readiness and customer satisfaction.

Qualifications

• High School diploma or equivalent.
• Strong customer service and interpersonal skills.
• Must be authorized to work in the United States, provide two forms of Federal ID.
• Candidates must successfully complete a comprehensive background check.
• Preferred: Associate's degree and 1 to 3 years Aerospace/Aeronautics Experience.

Responsibilities

• Maintain a high level of communication between stakeholders and team members.
• Ensure the right information reaches the appropriate personnel.
• Facilitate cross-functional decision processes to optimize operations.
• Anticipate and resolve issues to minimize disruption.
• Ensure accurate and timely trip sheets and scheduling of flights.
• Optimize trips and aircraft utilization.
• Coordinate crew and maintenance events to minimize downtime.

Skills

Scheduling

Communication

Multitasking

Problem solving

Self-starter

Microsoft Office

Education

High School diploma or Equivalent

Associate's degree

1 to 3 years Aerospace/Aeronautics Experience

Tools

Argus Wyvern WUP

Job description

Summary and Objective

The Scheduling Manager is responsible for facilitating a delivery plan across the fleet while taking ownership of all components impacting productivity. The Scheduling Manager will regularly determine the best approach to resolving issues in collaboration with cross functional team members. The ideal Scheduling Manager will be a highly energetic motivator with excellent communication skills, who is highly organized and adept at multi-tasking. They will take pride in their problem-solving ability and capacity to positively influence business.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Maintenance

• Elevated level of focus on aircraft availability / up time

• Coordination with MX planning team for optimal scheduling of inspections

• Metering of planned down time, smoothing the curve

• Coordinate planned downtime with the demand cycle

• Triage and facilitate optimal response to AOGs best course of action (COA) recommendation

• Consolidation of planned with unplanned events

• Preventative maintenance best ROI

• Best use of resources (MSU, etc)

• TLC and appearance tracking and facilitation

• Ensure FC and crews are able to access accurate future MX projections

Crewing

• High level of focus on crew availability and staffing of green aircraft. With improved RTS forecasting, ensure crews are positioned for RTSing aircraft.

• Work with crew scheduling to secure desired staffing levels

• Coordination of crew events with mx events to minimize impact on fleet readiness

• Work with DO to update and utilize Argus/Wyvern/WUP qualification impacting tasking flexibility

Flight control (operations)

• Maintain a high level of communication between stakeholders, team members, leadership, etc.

• Support the operations team to ensure that the right information is getting to the right people

• Facilitate the cross functional decision process making needed to effect optimal operations.

• Anticipate and resolve issues.

• Always be thinking about downstream impacts of whats happening now

• Ensure trip sheets are issued in a timely manner with a high level of accuracy.

• Ensure optimization of trips executed on fleet aircraft

Customer services/Sales

• Understand the clients needs

• Support the client services team by ensuring these client needs are communicated downstream

• Highlight VIP and other special requirements

• Facilitate cross functional communications during IROPs

• Support sales/services with addition of ASAP trips.

• Communicate availability to the sales team

Commercial considerations

• Deliver strong utilization and loaded efficiency

• Moving aircraft from high-cost airports

• Identify and eliminate waste

Flight Scheduling

• Design flight schedule based on demand, available aircraft, crew availability and operational requirements

• Recover flights during IROP’s

• Coordinate with crew logistics and schedulers for crew duty times

Skills and Abilities:

• Being a self-starter who is highly motivated with strong initiative

• Interpersonal skills with an emphasis on effective communication skills in both oral and written forms

• Accountability and having hard conversations

• Strong ability to problem-solve under pressure daily

• Ability to communicate clearly and effectively through phone, email, and personal correspondence

• Proficient knowledge of Microsoft Office Suites

• Proficient critical thinking and presentation skills

• Basic Understanding of Computer Applications and Data Entries.

• Ability to multitask, prioritize, and manage time effectively

• Must be available and flexible to work variable shifts including weekends and holidays

Other cognitive processing

• Effective time management

• Memorization

• Reasoning and connecting ideas

• Adept quick learning

• Problem finding and solving

• Multi-tasking

• Detail orientation

• Attention to detail

• Focus on excellence

• Adaptability

Competencies

• Microsoft Office Suites

• More than proficient in Excel

Supervisory responsibilities

• NA

Work environment

• Typical office and computer lab environment with frequent interruptions.

• Schedule: 4 on 4 off night shift 12:00pm-11:00pm

Physical demands

• Ability to see and hear clearly

• Ability to read, comprehend, and speak English clearly

• Ability to sit, stand, and walk for extended periods

• Ability to regularly lift/move up to 30 pounds

Dress Code and Uniform

• Well-groomed appearance

• Adherence to department dress code

Travel required

• Some, less than 10%

EEO statement

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required education and experience

• High School diploma or Equivalent

• Strong customer service skills

• Excellent interpersonal skills

• Must be authorized to work lawfully in the United States, must provide two forms of Federal Identification.

• Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.

Preferred education and experience

• Associate's degree

• 1 to 3 years Aerospace/ Aeronautics Experience

Required education and experienceHigh School diploma or EquivalentStrong customer service skillsExcellent interpersonal skillsMust be authorized to work lawfully in the United States, must provide two forms of Federal Identification.Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.Preferred education and experienceAssociate's degree1 to 3 years Aerospace/ Aeronautics Experience