Scheduling Lead for Person-Centered Support

Artsify; Portland (OR); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Paid Time Off

Leadership development and growth

Collaborative and supportive team

Limited hybrid flexibility based on op

Meaningful impact every day

Job summary

Artsify is seeking a Scheduling Coordinator to oversee DSP schedules, ensuring reliable, person-centered support for clients. Build schedules, coordinate new starts, and match staff to client needs to deliver high-quality care.

You thrive in fast-paced environments, stay organized, and continuously improve scheduling processes while balancing multiple priorities. This role offers meaningful impact and a collaborative, growth-oriented team.

Qualifications

• High school diploma or equivalent.
• Experience with individuals with intellectual and developmental disabilities.
• Experience coordinating schedules, operations, customer service, administrative work, or project coordination.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong critical thinking and problem-solving abilities.
• Ability to prioritize multiple competing responsibilities in a fast-paced environment.
• Ability to exercise sound judgment and make routine decisions independently.
• Ability to build positive professional relationships with clients, families, employees, and community partners.
• Proficiency with Google Workspace and computer-based scheduling systems.
• Ability to maintain accurate documentation and consistently follow through on commitments.

Responsibilities

• Build and maintain staff schedules that prioritize client needs and continuity of care.
• Coordinate shadow shifts, client introductions, and initial schedules for newly hired DSPs.
• Match employees with clients based on availability, interests, personalities, and support needs.
• Coordinate new client starts and client meet-and-greets.
• Maintain regular communication with clients, families, guardians, case managers, and employees regarding scheduling needs.
• Respond to schedule changes and staffing needs with professionalism and sound judgment.
• Maintain organized scheduling systems, calendars, and documentation that keep the administrative team informed.
• Follow up with case managers regarding prospective clients and staffing opportunities.
• Monitor staffing trends and identify opportunities to improve scheduling processes.
• Collaborate with the Operations Manager and administrative team to ensure clients receive consistent, high-quality services.

Skills

Organizational skills

Communication skills

Problem solving

Time management

Collaboration

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

Artsify is seeking a Scheduling Coordinator to oversee DSP schedules, ensuring reliable, person-centered support for clients. Build schedules, coordinate new starts, and match staff to client needs to deliver high-quality care.

You thrive in fast-paced environments, stay organized, and continuously improve scheduling processes while balancing multiple priorities. This role offers meaningful impact and a collaborative, growth-oriented team.