Scheduling Float

US Oncology Network-wide Career Opportunities; Peru (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) retirement plan

Disability insurance

HSA & FSA

Paid time off

Employee Assistance Program

Perks Program discounts

Job summary

Illinois CancerCare is seeking a detail-oriented Scheduler Float to join our team. This role coordinates follow-up appointments, scans, and treatments across multiple Illinois locations, while supporting billing and patient communication.

You will collaborate with providers and clinical staff to keep schedules accurate and on track. The ideal candidate has a high school diploma, 3+ years in healthcare, and excellent communication and multitasking skills.

Qualifications

• High school diploma or GED required.
• 3+ years of experience in a healthcare setting preferred.
• Familiarity with EMR systems and medical terminology.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Schedule follow-up visits, lab tests, imaging, and treatments for patients across multiple locations.
• Communicate appointment details and test instructions clearly to patients.
• Collect co-pays, verify insurance codes, and enter billing information into the EMR.
• Manage provider schedules and update consult, vacation, and on-call calendars.
• Reschedule missed or changed appointments and confirm updates with patients.
• Travel to satellite clinics as required and support front desk/MOA roles as needed.

Skills

Communication skills

Multitasking

Problem-solving

EMR familiarity

Education

High school diploma or GED

Tools

EMR systems

Medical terminology

Job description

Overview

Illinois CancerCare is seeking a highly organized and patient-focused Scheduler Float to join our team. In this role, you'll help coordinate the care journey by scheduling follow-up appointments, scans, and treatments, while also supporting billing and patient communication.

You'll work closely with providers, patients, and clinical teams to ensure appointments are accurate, timely, and aligned with each patient's care plan. This is a great opportunity for someone who thrives in a fast-paced, detail-oriented environment and enjoys being a key part of a collaborative care team.

Primary Locations:

Kewanee and Princeton, IL

Travel Required:

This position provides scheduling support across multiple Illinois CancerCare locations. The selected candidate supports our Kewanee and Princeton clinics while providing coverage at other I-80 area locations, including Peru and Ottawa. The ideal candidate is flexible and willing to travel between all ILCC clinic locations as needed to support patient care and clinic operations.

Pay & Benefits

• Pay Range: $16.00 - $25.00/hour (Based on experience, education, and other factors)
• Medical, dental, and vision insurance (multiple plan options)
• Special wellness programs - Maven, HingeHealth, Livongo, Vitality, and Wondr
• 401(k) retirement plan with employer contributions
• Company-paid life, short-term, and long-term disability insurance
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Paid time off and holidays
• Employee Assistance Program (EAP)
• Discounts through our Perks Program

Responsibilities

What You'll Do

• Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination with outside facilities.
• Communicate appointment details and test instructions clearly to patients.
• Collect co-pays, verify insurance codes, and enter billing information into the EMR.
• Manage provider schedules and update consult, vacation, and on-call calendars.
• Reschedule missed or changed appointments and confirm updates with patients.
• Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs.
• Respond to patient messages and voicemails in a timely and professional manner.
• Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.
• Travel to satellite clinics as required.
• Adhere to HIPAA, OSHA, and Illinois CancerCare policies and procedures.

Qualifications

What We're Looking For

• High school diploma or GED (required)
• 3+ years of experience in a healthcare setting (preferred)
• Strong communication, problem-solving, and multitasking skills
• Familiarity with EMR systems and medical terminology
• Ability to work independently and as part of a team in a fast-paced environment

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. Involves contact with patients and public.