Scheduling/Customer Service Representative - APPS Paramedical

APPS Paramedical Services; Orlando (FL); On-site; Full time

Job summary

An established industry player is seeking a dynamic Customer Service/Scheduler for their Orlando office. This role is perfect for a bilingual individual who excels in communication and has a good grasp of Central Florida's geography. You will be responsible for scheduling life insurance exams and providing exceptional customer service. With opportunities to integrate phlebotomy skills based on your performance, this position offers a chance to grow within a supportive environment. Join a company with a rich history in the life insurance sector and make a meaningful impact in your community!

Qualifications

• Mastery of both English and Spanish is essential for effective communication.
• Understanding of Central Florida's direction and distance is beneficial.

Responsibilities

• Answering phone calls and scheduling exams for field examiners.
• Integrating customer service with phlebotomy based on performance.

Skills

Bilingual (English/Spanish)

Customer Service

Knowledge of Central Florida's geography

Job description

APPS Paramedical is a 50-year-old national company completing life insurance physical exams and medical information collection for the life insurance industry.

The Orlando Regional Office in Longwood, FL is looking for a Customer Service/Scheduler to work from our office. The job entails answering the phone and calling clients to schedule exams for our field examiners.

Job Details:

1. This job is bilingual English/Spanish and the candidate must have mastery of both languages.
2. A good sense of Central Florida's direction and distance is a valuable skill for this job.
3. This job has the opportunity to integrate customer service and phlebotomy depending on employee skills and performance.

We have full time (40 hours) or part time (25 hours @ $17/hr) available.