scheduling coordinator II

Stewart Title Guaranty Company; Na-Au-Say Township (IL); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Health and wellness insurance

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart Title Guaranty Company is seeking an employee to promote Stewart services and provide administrative support to sales teams. The role handles routine inquiries, follows procedures, and works independently while contributing to the team’s success.

High school diploma required; a Bachelor’s degree is preferred. Typically 2+ years of related work experience is expected, with a comprehensive benefits package and competitive pay in Illinois.

Qualifications

• Answers routine questions about products and services from customers.
• Escalates concerns as needed in a timely fashion.
• Follows standard procedures and guidelines.
• Understands how duties relate to others within the team.
• Works as an individual contributor with limited supervision.
• Communicates information within the home team with clarity.

Responsibilities

• Promotes Stewart services and solutions to support customer success.
• Provides administrative and specialized operational support to sales teams.
• Assists with selling and closing Stewart products per leadership goals.
• Handles routine inquiries and issues from internal and external customers.
• Maintains awareness of how the role interfaces with related teams.
• Delivers quality support that impacts the team’s performance.

Education

High school diploma

Bachelor's degree

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitleJob DescriptionJob SummaryPromotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.Job ResponsibilitiesResponsible for answering routine questions and issues about products and services from internal and external customersEffectively resolves inquiries or escalates concerns in a timely fashionFollows standard procedures and guidelinesUnderstands how assigned duties relate to others within the team and how the team integrates with related teamsImpacts own team through the quality of the support providedRecognizes and solves typical problems; selects solutions from established optionsCommunicates moderately complex information in routine situations, typically within own teamWorks under general supervision with limited ability to modify approachIndividual contributor having no supervisory responsibilities; manages own workloadPerforms all other duties as assigned by managementEducationHigh school diploma required; Bachelor’s preferredExperienceTypically requires 2+ years of related work experienceEqual Employment Opportunity EmployerStewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail] Range & Benefits$40,100.00 - $66,400.00 AnnuallyThe base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts