scheduling coordinator II

Stewart Title; Joliet (IL); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Employee stock purchase program

Employee discounts

Job summary

Stewart Title in Joliet, IL is hiring to support a premier title and real estate services company. The role focuses on answering routine questions and resolving inquiries from customers and internal teams as part of a collaborative, highly customer‑focused environment.

Stewart provides title insurance, settlement, underwriting, and lender services, with a strong emphasis on growth and development opportunities for its employees. Benefits include health options, time off, and a 401(k) plan.

Qualifications

• High school diploma required; Bachelor’s preferred.

Responsibilities

• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Follows standard procedures and guidelines
• Understands how assigned duties relate to others within the team and how the team integrates with related teams
• Impacts own team through the quality of the support provided
• Recognizes and solves typical problems; selects solutions from established options
• Communicates moderately complex information in routine situations, typically within own team
• Works under general supervision with limited ability to modify approach
• Individual contributor having no supervisory responsibilities; manages own workload
• Performs all other duties as assigned by management

Education

High school diploma

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Job Responsibilities

• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Follows standard procedures and guidelines
• Understands how assigned duties relate to others within the team and how the team integrates with related teams
• Impacts own team through the quality of the support provided
• Recognizes and solves typical problems; selects solutions from established options
• Communicates moderately complex information in routine situations, typically within own team
• Works under general supervision with limited ability to modify approach
• Individual contributor having no supervisory responsibilities; manages own workload
• Performs all other duties as assigned by management

Education

• High school diploma required; Bachelor’s preferred

Experience

• Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Pay Range & Benefits

$40,100.00 - $66,400.00 Annually

The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts