Scheduling Coordinator Creole Speaking

NEO Surgical Group LLC; Orlando (FL); On-site; USD 25,000 - 34,000; Full time

Job summary

NEO Surgical Group in Orlando, FL, is seeking a detail-oriented Scheduling Coordinator to join our healthcare team. You will manage patient appointment flow in a fast-paced medical environment and support a superior patient experience.

Ideal candidates have experience in medical scheduling, familiarity with HIPAA practices and Athena One EMR, and strong organizational and communication skills in a bilingual-friendly setting.

Qualifications

• Experience in medical scheduling or healthcare administration preferred.
• Knowledge of medical terminology and office procedures.
• Proficiency with scheduling and EMR systems (Athena One preferred).
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication.
• Able to multitask and work under pressure.
• Bilingual candidates are a plus.

Responsibilities

• Coordinate and manage patient appointment schedules accurately and efficiently.
• Communicate with patients, physicians, and staff to support scheduling needs.
• Use HIPAA-compliant systems, including Athena One EMR, to schedule appointments.
• Maintain accurate patient records with confidentiality and privacy.
• Answer calls, respond to emails, and handle appointment inquiries.
• Assist with general office tasks such as filing and documentation.
• Collaborate with clinical and administrative teams to optimize scheduling workflows.
• Ensure compliance with scheduling protocols and regulatory requirements.

Skills

Medical scheduling

Healthcare administration

Attention to detail

Communication skills

Multitasking

Bilingual

Tools

Athena One EMR

Job description

Overview

NEO Surgical Group is seeking a detail‑oriented and organized Scheduling Coordinator to join our growing healthcare team. This role is essential in ensuring smooth patient flow and delivering an exceptional patient experience in a fast‑paced medical environment.

Key Responsibilities

• Coordinate and manage patient appointment schedules accurately and efficiently
• Communicate effectively with patients, physicians, and internal staff to support scheduling needs
• Utilize HIPAA‑compliant systems, including Athena One EMR, to schedule and maintain appointments
• Maintain accurate patient records while ensuring confidentiality and privacy at all times
• Answer incoming calls, respond to emails, and address appointment‑related inquiries professionally
• Assist with general office administrative tasks such as filing and documentation
• Collaborate with clinical and administrative teams to optimize scheduling workflows
• Ensure compliance with medical scheduling protocols, policies, and regulatory requirements

Qualifications

• Prior experience in medical scheduling, healthcare administration, or related roles preferred
• Knowledge of medical terminology and medical office procedures
• Proficiency with scheduling and EMR systems (experience with Athena One preferred)
• Strong organizational skills and exceptional attention to detail
• Excellent verbal and written communication skills
• Ability to multitask, prioritize responsibilities, and work efficiently under pressure
• Bilingual candidates are a plus