Scheduling Coordinator

Resorts World Las Vegas; New York (NY); On-site; USD 29,000 - 48,000; Full time

Job summary

Resorts World New York City is seeking a Scheduling Coordinator for the Table Games department to create, maintain, and modify staff schedules daily, weekly, and bi-weekly, and to manage calendars and time-off requests.

You will advise managers on scheduling issues, uphold company policies, and support smooth guest service. Strong organization, communication, and Excel/Word skills are required; a high school diploma or GED is also required. Fluency in English is required.

Qualifications

• High school diploma, GED or equivalent.
• 1+ years’ experience in scheduling.
• Word and Excel knowledge preferred.

Responsibilities

• Create, maintain, and modify team member schedules for the Table Games Department.
• Record time off requests for all employees of the department.
• Advise department managers of scheduling issues.
• Manage employee calendar, time off, and special requests.

Skills

Organization

Problem solving

Communication

Multi-tasking

Prioritization

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Job ResponsibilitiesThe Scheduling Coordinator of Table Games is responsible for creating, maintaining, and modifying as needed, supervisor, dealer, and other employee schedules within the department on a daily, weekly, and bi-weekly basis.Essential Duties / Core CompetenciesCreate, maintain, and modify team member schedules or the Table Games DepartmentRecord time off requests for all employees of the departmentAdvise department managers of scheduling issuesManages employee calendar, time off, and special requests.Oversees the adherence of policies and procedures.Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s successDemonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relationsDemonstrates the initiative to present new ideas and perspective to create positive resultsExhibits respectful consideration of viewpoints, situations and othersPuts the guest at the forefront of every decisionProvide great customer service to all guests.Performs other tasks as assigned.Work/Educational ExperienceMust be 18 years or older and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations. High school diploma, GED, or equivalentOne (1) plus years’ experience in schedulingWord and excel knowledge preferredEssential RequirementsTo perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Ability to remain organized in a pressure situationAbility to input and access information into a computerSkill in establishing and maintaining effective working relations with staffProblem solving, administrative, multi-tasking, organization and prioritization skillsStrong communication skillsPhysical and Mental Demands:The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lifting or maneuvering at least fifty (50) pounds, and prolonged sitting during the shift.Language Skills:Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.Mathematical Skills & Reasoning Ability:Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal, and work with mathematical such as probability and inference. Ability to create, read and analyze spread sheets of statistical data. Ability to decipher various reports and maintains reports upon request.Work EnvironmentThe work environment characteristics described here are representative of those that exist while employees are performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.Pay Transparency: $21 - $35Working at Resorts World:Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.