Scheduling Coordinator

Allied Resources Technical Consultants; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading utility provider is looking for a Scheduling Coordinator to enhance customer communications and field operations for scheduled electrical work. This entry-level position involves managing customer inquiries, scheduling appointments, and supporting administrative tasks. Candidates should possess strong communication skills and be proficient in scheduling systems.

Qualifications

• Ability to multitask and manage administrative details in a high-volume environment.
• Customer service or scheduling experience preferred.

Responsibilities

• Serve as the first point of contact for incoming customer calls and emails.
• Maintain a detailed log of customer interactions and provide weekly reporting.
• Schedule appointments, send confirmations and reminders.

Skills

Strong verbal communication skills

Strong written communication skills

Customer service

Multitasking

Tools

Scheduling systems

MS Office tools

Job description

Allied Resources Technical Consultants provided pay range

This range is provided by Allied Resources Technical Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $25.00/hr

Direct message the job poster from Allied Resources Technical Consultants

Technical Recruiter | Allied Resources | Employment Consulting

A leading utility provider is hiring a Scheduling Coordinator to support field operations and customer communications for scheduled electrical work. This role serves as the frontline liaison for customer interactions—fielding inquiries, setting appointments, and supporting job schedulers with daily administrative and project coordination tasks.

Key Responsibilities:

• Serve as the first point of contact for incoming customer calls and emails
• Address customer concerns when possible or delegate to appropriate internal teams
• Maintain a detailed log of customer interactions and provide weekly reporting
• Proactively contact customers during the scheduling process to provide clear instructions on pre-job requirements (e.g., inspections, account setup, physical prep work)
• Schedule appointments, send confirmations and reminders, and create IVR (interactive voice response) appointments
• Support schedulers in work packet creation, job card processing, and WO (Work Order) closeout
• Assist in clearing job holds once verified
• Schedule temporary disconnects
• Investigate property damage claims and schedule work when PPL liability is confirmed

Requirements:

• Strong verbal and written communication skills
• Customer service or scheduling experience preferred
• Ability to multitask and manage administrative details in a high-volume environment
• Proficiency with scheduling systems or MS Office tools

Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status or other status protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative and Project Management

• Industries

  Utilities, Oil and Gas, and Construction

Referrals increase your chances of interviewing at Allied Resources Technical Consultants by 2x

Get notified about new Scheduling Coordinator jobs in Lancaster, PA.

Full-time Program Assistant: Early Head Start, ELECT and Extended School Year

Team Coordinator with Construction Office Experience

Administrative Assistant II (40 hours/week)

Lancaster, PA $60,000.00-$70,000.00 3 weeks ago

Full-Time Executive Assistant to the Director of Special Education - 7.5 Hours Per Day

Team Coordinator - Lancaster City Alliance (40 hours/week)

Administrative Assistant II (40 hours/week)

Team Coordinator - Lancaster City Alliance (40 hours/week)

Lancaster Metropolitan Area $24,924.00-$27,582.00 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.