Scheduling Coordinator

OnSight PROS; Kingsport (TN); Remote; USD 32,000 - 42,000; Full time

Job summary

OnSight PROS is seeking a Scheduling Coordinator to support property managers by answering inbound calls and scheduling property reports with professionalism and courtesy. You will make outbound calls daily, coordinate with technicians for on-site photo reviews, respond to emails, and maintain accurate notes on orders while attending weekly meetings.

The role is full-time and remote, with a Monday to Friday schedule and rotating Saturdays CST, requiring reliable home-office setup and proactive

Qualifications

• Must be detail-oriented and able to multitask.
• Strong customer service skills.
• Reliable internet and a quiet workspace.
• Proficient computer skills and familiarity with scheduling tools.
• Team player with punctual attendance.

Responsibilities

• Answer inbound and make outbound calls to schedule property reports.
• Schedule technician appointments for on-site photo reviews.
• Take detailed notes on orders.
• Direct calls and respond to emails.
• Return voicemails and maintain constant communication with teammates.
• Attend meetings every Tuesday.
• Learn new roles when opportunities arise.
• Assist tenants with scheduling needs and property-related inquiries.

Skills

Detail oriented

Customer Service

Computer Skills

Team Player

Mobile Phone

PC/Laptop with Camera

High-Speed Internet

RAM 8 GB

Windows 10 or higher

Mac OS X 10.15 or higher

Job description

Job Type: Full Time/Remote

Schedule: Monday - Friday with Rotating Saturdays 8am-4pm CST

A Glimpse Of Your Journey

As a Scheduling Coordinator, your responsibility is answering inbound calls and making outbound calls daily to schedule property reports for property managers. Professionalism and courteous conduct with customers are highly valued in this role.

Responsibilities Of The Role Are

• Manage inbound and outbound calls from tenants in rental properties.


• Schedule appointments for technicians to conduct on-site photo reviews.


• Multitasking


• Making adequate notes on orders.


• Directing calls


• Responding to emails


• Returning voicemails


• Constant communication with all team members


• Attendance and punctuality


• Attending Meetings every Tuesday


• Learning new roles if the opportunity arises.

Preferred Qualifications

• Detailed orientated


• Customer Service


• Computer Skills


• Quiet room to work


• Team Player


• Mobile Phone


• PC/ Laptop with Camera- (no less than 8 years old)


• High-Speed Internet (30mbps) or more


• 8 GB RAM or more


• Windows 10 or higher


• Mac OS X 10.15 (Catalina) or higher


• 64-bit operating system only (not 32-bit)

Comprehensive Training: one-on-one training