Scheduling Coordinator

UP Health System – Portage; Hancock Township (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Tuition assistance

Disability coverage

Wellness programs

Job summary

UP Health System - Portage is seeking a Scheduling Coordinator to collaborate with OR and nursing staff to manage surgical schedules and patient progression. The role involves data entry, communication, and inventory tasks essential to the One Day Surgery department.

You will handle phone inquiries, process patient charges, and ensure accurate documentation while maintaining organized records and timely messages within a busy hospital setting.

Qualifications

• High School Diploma or equivalent required; associate’s degree preferred.
• Requires critical thinking, decisive judgment and ability to work with minimal supervision.
• Must work well in a stressful environment and take appropriate action.
• Strong computer and telephone skills; excellent communication and prioritization abilities.
• Minimum 3 years of secretarial or administrative experience.

Responsibilities

• Collaborates with OR/Nursing staff to facilitate surgical schedules and patient progression.
• Notifies blood bank, radiology, PACU, and OR staff of special needs or cancellations.
• Provides typing, word processing, and PC support for department communications.
• Obtains complete patient information and communicates to appropriate staff.
• Answers and routes phone messages promptly and accurately.
• Orders and stocks office supplies and maintains inventory for department.
• Prepares and enters patient charges and information into the scheduling system.
• Receives and routes all incoming mail for One Day Surgery.
• Faxes/delivers patient information or physician orders as requested by nursing staff.
• Maintains medical forms and organized filing for One Day Surgery records.

Skills

Scheduling coordination

Phone handling

Data entry

Medical records

Documentation

Inventory management

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Word processing software

Scheduling system

Job description

Your Experience Matters

Up Health System- Portage part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

A Scheduling Coordinator who excels in this role:

• Collaborates with One Day Surgery Charge Nurse, OR Charge Nurse, nursing units and other departments to facilitate surgical schedule and patient progression.
• Notifies blood bank, radiology, PACU, materials supply technician and OR Charge Nurse of special One Day Surgery patient needs or add-on cases or cancellations.
• Provides typing, word processing, and personal computer support in preparing written communication for the department.
• Acquires complete and accurate information regarding patients and procedures and communicates to appropriate persons.
• Answers telephone, documents and communicates messages promptly and accurately.
• Orders and stocks supplies from General Stores as needed and ensures appropriate inventory levels for office supplies, and equipment for department.
• Prepares and enters patient charges and other patient information into computerized scheduling system.
• Receives and routes all incoming mail for the One Day Surgery.
• Faxes/delivers patient information or physician orders as requested by the nursing staff.
• Maintains necessary medical forms to be assembled for specific procedures performed in the department.
• Maintains organized filing system of One Day Surgery records for the department.

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

• High School Diploma or equivalent required, associate's degree preferred
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Strong computer and telephone skills required. Must possess strong communication skills. Must be able to prioritize work.
• Minimum Work Experience: Three (3) years of secretarial experience.

More about UP Health System - Portage

Your Regional Medical Center

UP Health System - Portage has been serving Michigan's Western Upper Peninsula since 1896. It supports a multi-specialty medical community with over 40 physicians, and more than a dozen allied health professionals. The main campus features a 36-bed hospital, accredited as a chest pain center by the Society of Cardiovascular Patient Care (SCPC). UP Health System - Portage was the first in the state to achieve Level III ACC (American College of Cardiology) verification as a trauma center.

Additional services include dedicated physician hospitalists, cardiopulmonary services, elective and emergency orthopedics, women's health, general surgery, hematology and oncology, internal medicine, sports medicine and rehabilitation and sports medicine, x-ray and diagnostics (including MRI, mobile PET scan, 64-slice CT scanner, nuclear imaging, and 3D mammography), an advanced wound care center, a sleep lab, two Express Care walk-in clinics, a regional dialysis unit, pharmacy services, laboratory services, home care, and a 60-bed senior living community.

Our Community

With small communities and big ideas, Michigan's Upper Peninsula is the perfect place for people to explore their many interests. Visit the art galleries, and museums, walk along the beaches of Lake Superior, hike, bike, and explore the beautiful nature trails. Wrap yourself up in a blanket of bright stars, clean air and open water.

Hancock is a community that brings together small-town values, rich history and a four-season wonderland for outdoor enthusiasts - without long commute times or congested highways. The Keweenaw is home to two universities - Michigan Technological University and Finlandia University. The community benefits from the diversity, culture and high standards of living contributed to our small town. We often call the Keweenaw the "Copper Country" because of the amount of natural "float" copper found in the area. In fact, at 90% pure, much of the copper is the purest copper in the world.

Welcome, to the Keweenaw Peninsula!

EEOC Statement

UP Health- Portage is an Equal Opportunity Employer. Marquette General Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.