Scheduling Coordinator

CentraState Healthcare System; Freehold (NJ); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) Plan

PTO

Tuition Reimbursement

Job summary

CentraState Medical Center in Freehold, New Jersey, is seeking a Scheduling Coordinator to support Perioperative Administrative Services. You will register and schedule patients, pre-screen for financial responsibility, obtain consents and insurance documentation, and coordinate with Outcomes Managers to secure pre-certifications.

The role emphasizes accurate scheduling, documentation of case details, professional communication with Medical staff, and adherence to department policies.

Qualifications

• High school diploma or equivalent required.
• Hospital experience in registration preferred.
• Hospital experience in billing preferred.
• Knowledge of medical terminology.
• Strong customer service skills.
• Strong comprehension of Medical terminology and CPT code procedural classification.

Responsibilities

• Accurately schedules procedural appointments for ancillary services. Obtains all information required by the various departments and documents confirmation information in OR Scheduling system.
• Clearly documents in computer system all special needs and requirements of case.
• Communicates intra-departmental needs for surgical case and documents confirmation information to show readiness for procedure.
• Completes quality check for accuracy of case detail.
• Confirms next day’s procedural appointments with Medical office staff.
• Handles departmental paperwork flow in a manner consistent with departmental policies and procedures.
• Readily communicates professionally with ancillary departments to insure accuracy of procedural appointments scheduled. Calls Medical office staff directly with questions or for clarification of procedure or special needs.
• Reviews scheduled procedures for next day’s schedule for accuracy and completeness.
• Schedules procedures based on procedural need, available time and service line and equipment requirements.
• Schedules cases via fax, email, telephone call or face to face interaction with Medical staff.
• Schedules surgical cases in OR Management Scheduling system, following all departmental procedures to ensure completeness and accuracy.
• Schedules procedures in appropriate area based on procedural requirements.
• Takes initiative to move cases, attentive to vertical scheduling, procedural and equipment needs.

Skills

Hospital registration

Hospital billing

Medical terminology

Customer service

CPT code knowledge

Education

High school diploma

Job description

Overview

CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center, a community-focused hospital, along with an ambulatory campus, two senior living facilities, three free-standing community health pavilions, and a charitable foundation. As the third-largest employer in Monmouth County, CentraState has earned repeated recognition as a Great Place to Work-Certified™ company, reinforcing its reputation as an exceptional workplace.

Overview

CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center, a community-focused hospital, along with an ambulatory campus, two senior living facilities, three free-standing community health pavilions, and a charitable foundation. As the third-largest employer in Monmouth County, CentraState has earned repeated recognition as a Great Place to Work-Certified™ company, reinforcing its reputation as an exceptional workplace.

CentraState Medical Center is currently seeking a Scheduling Coordinator to support Perioperative Administrative Services. This role is responsible for registering and scheduling patients in accordance with established procedures. Key duties include pre-screening patients to determine financial responsibility, securing legal consents and insurance documentation, assigning rooms based on clinical criteria, verifying insurance coverage, coordinating with Outcomes Managers, and obtaining pre-certification authorizations as required.

Responsibilities

• Accurately schedules procedural appointments for ancillary services. Obtains all information required by the various departments and documents confirmation information in OR Scheduling system.
• Clearly documents in computer system all special needs and requirements of case.
• Communicates intra-departmental needs for surgical case and documents confirmation information to show readiness for procedure.
• Completes quality check for accuracy of case detail.
• Confirms next day’s procedural appointments with Medical office staff.
• Handles departmental paperwork flow in a manner consistent with departmental policies and procedures.
• Readily communicates professionally with ancillary departments to insure accuracy of procedural appointments scheduled. Calls Medical office staff directly with questions or for clarification of procedure or special needs.
• Reviews scheduled procedures for next day’s schedule for accuracy and completeness.
• Schedules procedures based on procedural need, available time and service line and equipment requirements.
• Schedules cases via fax, email, telephone call or face to face interaction with Medical staff.
• Schedules surgical cases in OR Management Scheduling system, following all departmental procedures to ensure completeness and accuracy.
• Schedules procedures in appropriate area based on procedural requirements.
• Takes initiative to move cases, attentive to vertical scheduling, procedural and equipment needs.

Qualifications

• High school diploma or equivalent required.
• Hospital experience in registration preferred.
• Hospital experience in billing preferred.
• Knowledge of medical terminology.
• Strong customer service skills.
• Strong comprehension of Medical terminology and CPT code procedural classification.

About Us

CentraState Healthcare System, in partnership with Atlantic Health System, is a fully accredited, not-for-profit, community-based health system dedicated to providing comprehensive health services in central New Jersey. Beyond offering a wide range of advanced diagnostic and treatment options, CentraState is committed to being a valuable health partner, focusing on disease prevention, promoting healthy behaviors, and helping individuals of all ages live well.

Located in Freehold, CentraState includes a 284-bed acute-care hospital, a dynamic health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions. These pavilions offer primary care, specialty physician practices, and access to outpatient services such as lab work and physical therapy.

CentraState is proud to be among the less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence five times. Additionally, it has been recognized as a Great Place to Work-Certified™ Company by Great Place to Work® for four consecutive years.

Joining CentraState means becoming part of a pioneering healthcare facility committed to high-quality, patient-focused care. We invite you to make a difference in our community and advance your career with us. We support our employees with work/life balance initiatives, tuition assistance, career advancement opportunities, and more.

Discover why our employees love their jobs and being part of the CentraState family!

What We Offer:

• Medical, Dental, Vision, Prescription Coverage (30 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance
• Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan with employer match
• 401(a) Retirement Plan with employer contribution
• PTO
• Tuition Reimbursement
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Coverage, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance
• Growth Opportunity and Workforce Development Initiatives
• Continuing Education / Onsite Training
• A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
• Concierge Services with Work & Family Benefits
• Magnet recognized healthcare facility

Compensation Range: $18.00 - $28.80 per hour

The compensation above reflects the established range from CentraState Healthcare System (CSHS) for this position at the time the job was posted. CSHS considers many factors to determine compensation, including education, experience, skills, licenses, certification, and training. As such, team member compensation may fall outside this range.

Additionally, the compensation range reflects base salary and does not include extra shift rates or incentives tied to quality, productivity, etc., as applicable.

The benefits outlined also reflect CSHS’ policy at the time of posting. Benefits as are made available to other similarly situated team members of CSHS, although participation is at all times in accordance with and subject to the eligibility and other provisions of such plans and programs. CSHS may modify its benefits plans or programs at any time.

CSHS is proud to comply with all pay equity and pay transparency laws.