Scheduling Administrator

Health Conservation, Inc. (HCI); Rockford (IL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

HRA

Vision Reimbursement

401k Plan

Job summary

Health Conservation, Inc. (HCI) is seeking a Scheduling Administrator to coordinate annual on-site visits for audiometric, PFT, FIT, and vision testing across clients. The role emphasizes organization and strong customer service in a fast-paced team.

You will work under the Director of Logistics and Fleet Operations, reviewing prior schedules, confirming plans, contacting clients to set dates, and liaising with technicians and QA to resolve issues.

Qualifications

• Must be organized, detailed, and multi-task oriented.
• Excellent verbal and written communication skills.
• Excellent customer relations skills.
• Willing to work overtime as-needed.

Responsibilities

• Review details from last year's appointment.
• Review tentative plan for this year's visit and resolve issues with Scheduling Manager.
• Call clients to schedule optimal dates based on logistics and DOT hours.
• Revise the date of service with client approval from Scheduling Manager.
• Serve as liaison between HCI and the Mobile Van Technicians.
• Work with Scheduling QA Manager to resolve any problems.

Skills

Organized

Detail-oriented

Multi-tasking

Verbal & written communication

Customer relations

Overtime willing

Job description

Scheduling Administrator - Health Conservation, Inc.

HCI is a national provider of mobile occupational health screening services to corporations across the United States.

Job Summary

This position’s primary responsibility is to schedule an annual on‑site visit to HCI’s various clients for audiometric/PFT/FIT/Vision testing services in coordination with the Scheduling Manager. This would be a great fit for individuals who are very detail‑oriented and who would enjoy working in a fast‑paced team environment. This position has regular contact with clients and would be best suited for individuals with excellent customer services skills. This position reports directly to Director of Logistics and Fleet Operations.

Responsibilities and Duties

• Review details from last years appointment
• Review tentative plan for this years visit. If any issues identified, resolve with Scheduling Manager prior to contacting customer
• Call clients to sell optimal dates based on logistics while adhering to DOT hours of operation
• Revise the date of service, if required by the client with approval from Scheduling Manager
• Serve as a liaison between HCI and the Mobile Van Technicians
• Work with the Scheduling QA Manager to resolve any problems

Qualifications and Skills

• Ability to establish priorities and complete goals
• Must be organized, detailed, and multi‑task orientated
• Must be comfortable with proof‑reading and error correction
• Must have excellent verbal and written communication skills
• Excellent customer relations skills
• Willing to work overtime as‑needed

Benefits

HCI offers an affordable healthcare package to full‑time employees, including:

• Medical Insurance
• HRA
• Vision Reimbursement
• 401k Plan (available after one year with the company)