Scheduling Coord

Baylor Scott & White Health; Plano (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401k match

Tuition reimbursement

PTO Day 1

Job summary

Baylor Scott & White Health is seeking a Scheduling Coordinator in Plano, TX. You will coordinate patient appointments, tests, and procedures in line with clinical need and protocol.

Responsibilities include confirming appointments, updating patient charts, and communicating with physicians’ offices to ensure smooth scheduling. The role requires strong communication, multitasking, and discretion with patient information.

Qualifications

• HS Diploma or GED required.
• 2 years of experience required.
• Excellent communication skills essential.
• Ability to multitask and manage time effectively.
• Autonomy and discretion in handling patient information.

Responsibilities

• Schedule and coordinate multiple patient appointments, procedures, and tests.
• Contact patients to confirm dates and times.
• Modify schedules as needed (cancellations/rescheduling).
• Maintain patient charts and send information to physician offices.
• Enter appointment data into databases and assist with data entry tasks.
• Support clinics with posting labs and scheduling appointments.
• Maintain office supplies and front desk operations.

Skills

Exceptional communication

Multitasking

Confidentiality

Team collaboration

Time management

Computer skills

Education

HS Diploma / GED

Tools

Word

Excel

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Scheduling Coordinator coordinates scheduling for patients. This includes tests, procedures, and consults as needed by protocol or clinical need.

Essential Functions Of The Role

• Schedule and coordinate multiple appointments, procedures, and tests for patients.
• Contact patient before and after appointment is scheduled to confirm date and times.
• Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).
• Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appointments, as requested.
• Input patient appointments and information in appropriate databases.
• Medicare Cost Report data entry.
• Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
• Gather patient clinical data from outside offices as needed for chart, appointments, and patient follow-up.
• Chart incoming patient information and distribute to coordinators and physicians.
• Assist in clinics with posting labs and scheduling appointments as needed.
• Maintain office supplies for appropriate area.
• Manages front desk operations

Key Success Factors

• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Ability to operate computer, fax, copier, scanner, and telephone.
• Must be able to multitask.
• Ability to follow instructions and respond to upper management's directions accurately.
• Must be able to work autonomously, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team-oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and/or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 2 Years of Experience