Scheduling & Billing Specialist - Physician Practice - Pediatric Surgery

Bon Secours Mercy Health; Richmond (VA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off

Job summary

Bon Secours Mercy Health is seeking a Scheduling & Billing Specialist for a Physician Practice in Pediatric Surgery. The role coordinates and schedules patient testing and procedures, interfaces with physician offices, and performs data entry and general office tasks to ensure smooth operation.

Responsibilities include staff coordination, payroll processing, and ensuring accurate patient identification and documentation. Competitive benefits and a mission-driven environment are offered.

Qualifications

• High School Diploma or GED required.
• Associate degree in business, healthcare, or related field preferred.
• 2 years of scheduling and payroll experience preferred.

Responsibilities

• Coordinate and schedule patient tests and procedures with physician offices and other providers.
• Enter patient data into computer systems and perform general office tasks for the department.
• May serve as receptionist for patients.

Skills

Scheduling experience

Payroll experience

Staff coordination

Education

High School Diploma or GED

Associate degree in business, Healthcare, or related field

Job description

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Scheduling & Billing Specialist– Physician Practice - Pediatric Surgery

Job Summary

The Scheduler is responsible to coordinate and schedule patient testing and procedures, including interacting with physician offices, other health care providers and staff in departments that provide services to ensure patients are scheduled as soon as possible. This role will enter patient data into the computer system and complete general office work for the department as needed. May serve as receptionist for patients.

Essential Functions

• Prepares, posts, and distributes daily schedules. Reviews and updates schedule daily. Communicates any changes affecting the next day’s schedule to appropriate personnel.
• Maintains and secures replacement staff for staffing levels that meet required guidelines and communicates staffing needs to off shift supervisor and Director. Reports all issues to leadership.
• Reviews and corrects weekly attendance sheets to ensure accurate payroll. May approve/ disapprove PTO and vacation requests according to established nursing guidelines and labor contracts. Tracks and completes attendance actions for supervisor review. Maintains agency information including orientation checklists, reports of usage, and completion verification.
• Verifies patient information from physician’s offices, as well as equipment needs, special requests, and positioning. Communicates special equipment, instruments, and supply requests to appropriate staff. Verifies all patient names, procedures, surgeons, and times with Registration/Admitting.
• Ensures correct orders, diagnosis, and clinical history is collected and entered into computer system.
• Provides physician office staff and/or patient with hospital approved instructions regarding test preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Refers patient to specialty area staff instructions, which are outside of the ordinary.
• Maintains patient records from the previous day, ensuring all records are accounted for. Maintains surgical logbook as needed. Compiles daily census statistics and distributes reports.
• Obtain necessary insurance pre-authorization and pre-certifications. Responsible for prior authorization and registration functions.
• Ensures accurate patient identification by consistently verifying two patient identifiers in accordance with hospital policy and patient safety standards.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

High School Diploma or GED (required)

Associate degree in business, Healthcare, or related field (preferred)

Licensure/Certification

None

Experience

2 Years Of Previous Scheduling And Payroll Experience (preferred)

Range

• Minimum: $19.03
• Maximum: $28.54

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.