Scheduling & Billing Specialist - Arrowhead Imaging Registration

Mercy Health; Maumee (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Benefits package

Paid time off

Tuition assistance

Professional development

Job summary

Mercy Health is seeking a Scheduling & Billing Specialist for Arrowhead Imaging Center. The role coordinates and schedules patient testing and procedures, enters data into systems, and may serve as a receptionist.

The incumbent ensures accurate scheduling, staffing, and payroll processing while supporting physician offices and staff. Required are a high school diploma or GED with an associate degree preferred.

Qualifications

• Coordinate and schedule patient testing and procedures.
• Enter patient data into the computer system.
• Assist with receptionist duties as needed.
• Two years of scheduling and payroll experience preferred.

Responsibilities

• Prepares, posts, and distributes daily schedules and communicates changes to staff.
• Secures replacement staff to meet staffing levels and informs supervisor.
• Reviews attendance for payroll accuracy and handles PTO requests per policy.
• Verifies patient information, equipment needs, and scheduling details with Registration/Admitting.
• Provides patient and physician office staff with testing and preparation instructions.
• Maintains patient records and compiles daily census statistics for reports.
• Obtains necessary insurance pre-authorizations and registrations as required.

Skills

Scheduling

Payroll experience

Data entry

Communication

Education

High School Diploma or GED

Associate degree in business/Healthcare/related field

Job description

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Scheduling & Billing Specialist – Arrowhead Imaging Center

Job Summary

The Scheduler is responsible to coordinate and schedule patient testing and procedures, including interacting with physician offices, other health care providers and staff in departments that provide services to ensure patients are scheduled as soon as possible. This role will enter patient data into the computer system and complete general office work for the department as needed. May serve as receptionist for patients.

Essential Functions

• Prepares, posts, and distributes daily schedules. Reviews and updates schedule daily. Communicates any changes affecting the next day’s schedule to appropriate personnel.
• Maintains and secures replacement staff for staffing levels that meet required guidelines and communicates staffing needs to off shift supervisor and Director. Reports all issues to leadership.
• Reviews and corrects weekly attendance sheets to ensure accurate payroll. May approve/ disapprove PTO and vacation requests according to established nursing guidelines and labor contracts. Tracks and completes attendance actions for supervisor review. Maintains agency information including orientation checklists, reports of usage, and completion verification.
• Verifies patient information from physician’s offices, as well as equipment needs, special requests, and positioning. Communicates special equipment, instruments, and supply requests to appropriate staff. Verifies all patient names, procedures, surgeons, and times with Registration/Admitting.
• Ensures correct orders, diagnosis, and clinical history is collected and entered into computer system.
• Provides physician office staff and/or patient with hospital approved instructions regarding test preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Refers patient to specialty area staff instructions, which are outside of the ordinary.
• Maintains patient records from the previous day, ensuring all records are accounted for. Maintains surgical logbook as needed. Compiles daily census statistics and distributes reports.
• Obtain necessary insurance pre-authorization and pre-certifications. Responsible for prior authorization and registration functions.
• Ensures accurate patient identification by consistently verifying two patient identifiers in accordance with hospital policy and patient safety standards.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

High School Diploma or GED (required)

Associate degree in business, Healthcare, or related field (preferred)

Licensure/Certification

None

Experience

2 years of previous scheduling and payroll experience (preferred)

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiantitive Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]