Scheduling Assistant

Arhaus; Conover (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Arhaus is seeking a Scheduling Assistant to manage daily evaluation and loading of orders to achieve on-time delivery. The role sits in the Scheduling department in Conover, NC, with a Monday–Friday shift and overtime as needed.

Responsibilities include slotting orders, coordinating with purchasing and manufacturing, and communicating daily production plans. The candidate must excel in Excel, data analysis, and cross-functional collaboration to maintain efficient schedules.

Qualifications

• Planning and scheduling experience in a manufacturing environment is required.
• Strong collaboration and interpersonal communication skills.
• Excellent organizational, analytical and problem-solving abilities.
• Ability to analyze complex scheduling demands and resolve conflicts.

Responsibilities

• Slot incoming orders within capacity constraints for production plans.
• Determine material availability and adjust schedules to improve efficiencies.
• Develop and communicate daily production plans to purchasing and supervision teams.
• Update ship dates via EDI to Special Order & Stock Order Teams.
• Prepare production tickets and job jackets for manufacturing.
• Support new processes and process improvements.
• Generate ad-hoc reports and participate in cross-functional projects.
• Monitor schedule adherence to maximize customer service.
• Identify root causes and propose solutions, escalate as needed.
• Prioritize tasks and provide updates to management.
• Demonstrate diplomacy and professionalism with internal and external customers.

Skills

Scheduling experience

Interpersonal communication

Organizational skills

Data analysis

Decision making

Attention to detail

Team player

Microsoft Office

English proficiency

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job Purpose

The Scheduling Assistant manages daily evaluation and loading of incoming orders to achieve optimal on-time delivery.

Job Details

Description

JOB TITLE

Scheduling Assistant

SALARY

Non-Exempt – Full Time

JOB LOCATION

Arhaus Upholstery – Conover, NC

WEEKLY HOURS

Monday – Friday 6a – 3:30p

Overtime as needed

DEPARTMENT

Scheduling

REPORTS TO

Scheduling Manager

POSITION DETAILS

Duties And Responsibilities

• Responsible for slotting incoming orders within established capacity constraints for production plans as required.
• Determine material availability for daily schedules and adjust schedules accordingly to ensure manufacturing efficiencies
• Develop, maintain, and communicate daily production plans to purchasing department and manufacturing supervisors
• Communicate daily production plans and update ship dates via EDI to Arhaus’ Special Order & Stock Order Teams
• Prepare production tickets and job jackets for manufacturing
• Actively supports the implementation of new processes and process improvements.
• Provides inputs to or generates ad-hoc reports and participates in cross-functional teams and projects as required.
• Monitor and measure schedule adherence to maximize customer service and drive optimal on-time performance
• Recognize problems influencing or affected by the supply and production planning domains, analyze to determine root causes, and recommend solutions and escalated as needed
• Prioritize and performs assignments independently to satisfy required timelines, providing periodic updates and feedback to Arhaus and department managers
• Demonstrate diplomacy, judgment, and tact in dealing with internal and external customers and all levels of company employees
• Other duties as assigned by Scheduling Manager.

WORKING CONDITIONS

Heated and cooled typical office environment.

SUPERVISION RECEIVED

Minimum

SUPERVISION EXERCISED

None

DIRECT REPORTS

None

Qualifications

MINIMUM EXPERIENCE REQUIREMENTS

• Planning and scheduling experience in a manufacturing environment
• Highly proficient in managing and analyzing data in Excel; complex pivot tables & reporting, power query, advanced charting, data analysis
• Understanding of capacity planning, production smoothing, identifying, and managing production constraints
• Familiarity with planning and scheduling policies and procedures
• Advanced Excel skills; filtering and sorting, pivot tables
• Knowledge of general business principles

Preferred Experience Requirements

Experience in furniture manufacturing,

Minimum Education Requirements

High School diploma or equivalent.

Preferred Education Requirements

High School Diploma or Equivalent

Required Skills

PHYSICAL & ENVIRONMENTAL REQUIREMENTS

• Must have strong collaboration and interpersonal communication skills – speaking, presenting, writing and focused listening.
• Strong organizational, analytical, and problem-solving skills.
• Expert at comprehending complex scheduling demands, prioritizing effectively, resolving conflict, and managing multiple tasks simultaneously.
• Must have sound judgement and effective decision-making abilities.
• Must be able to determine root cause analysis and troubleshoot issues.
• Must be Quality minded.
• Must be able to perform and meet established goals in a fast-paced manufacturing environment.
• Strict attention to detail is a must.
• Must be a Team Player with a positive attitude.
• Must be able to work with minimum supervision.
• Must be able to lead by example.
• Must have your own reliable transportation.
• Must be able to sit, stand and walk for long periods at a time.
• Must be able to work Weekends and Overtime.
• Must be available after working hours as needed for phone calls, conferences, and emergency management.
• Must be reliable.
• Must be able to carry out duties assigned under the Emergency Preparedness Plan.
• Must be proficient with Microsoft Office applications and computer technology.
• Must have strong English language skills, including:
• Reading
• Comprehending
• Speaking
• Writing
• Communication

Must be able to wear required safety PPE such as Safety Glasses and closed-toe/closed-heel shoes.

Must be able to adhere to all Safety policies and procedures to prevent injuries to yourself and others.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.