Scheduler Senior-Tyler Specialty Gastroenterology

Davita Inc.; Tyler (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare company is seeking a Senior Scheduler to manage surgical scheduling and enhance efficiency within the department. The position involves coordinating between clinical staff and patients, ensuring smooth operations and effective communication throughout the scheduling process. The ideal candidate will possess excellent interpersonal skills, a High School Diploma, and relevant experience in a medical or surgical setting.

Qualifications

• 1 - 3 years of experience in a related area.
• Surgical and/or medical office experience.
• General working computer knowledge.

Responsibilities

• Coordinate schedules and scheduling requests for surgeries.
• Handle patient communications regarding appointments.
• Maintain patient flow data and assist with organizational policies.

Skills

Interpersonal skills

Multi-tasking

Problem-solving

Education

High School Diploma

Tools

Word

Excel

Job description

Description

Summary:

The Scheduler is responsible for coordinating schedules and/or surgical add-on scheduling requests for same-day and next-day add-on procedures. The Senior Scheduler will work closely with Specialty Team Leaders/ Charge Nurses and Perioperative Nursing. The objective is to facilitate efficiency in the utilization of clinical staff and coordination of scheduled surgeries and add-on surgeries throughout the day in a customer-friendly manner. The Senior Scheduler will enter patient flow data throughout the day to maintain the EPIC board, multi-task the entire shift, answering phones, coordinate with physician offices, Preop, and PACU staff, and ensuring effective communication throughout the department.

Responsibilities:

• Speak with patients over the phone to schedule, remind and follow up on appointments.
• Add, cancel, or make changes to appointments.
• Prepare daily call sheets.
• Perform patient intake, including the completion and filing of all necessary records.
• Resolve appointment conflicts for staff and patients.
• Produce and process schedules and reports as they are requested by leadership.
• Adhere to basic standards of organizational policy /procedures by planning and coordinating resources.
• Perform other duties as assigned.

Requirements:

• High School Diploma
• General working computer knowledge, including Word, Excel, and Internet.
• Excellent interpersonal skills.
• Ability to perform more than one task at a time and solve problems quickly.
• 1 - 3 years of experience in a related area.
• Surgical and/or medical office experience

Work Type:

Full Time

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