Scheduler/Reservationist

Transdev North America; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Transdev North America is seeking a dedicated Scheduler/Reservationist in Denver. This role involves answering customer calls, scheduling transportation, and ensuring excellent service. Ideal candidates will have customer service experience and strong communication skills, contributing to a supportive and drug-free workplace.

Benefits

Vacation: minimum of two weeks

Sick days: 5 days

Holidays: 12 days; 8 standard and 4 floating

401(k) retirement plan

Medical, dental, and vision

Life insurance and short-term disability

Qualifications

• 2 years reservationist or customer service experience required.
• Must be able to work flexible schedules.

Responsibilities

• Answer customer calls and input ride information using a computerized scheduling system.
• Resolve service-related complaints and communicate late vehicle services.
• Create daily route maps of the reservations for the drivers.

Skills

Customer service

Communication

Computer literacy

Education

High school diploma or GED

Job description

Join to apply for the Scheduler/Reservationist role at Transdev North America

Continue with Google Continue with Google

2 days ago Be among the first 25 applicants

Join to apply for the Scheduler/Reservationist role at Transdev North America

Transdev in Denver, Colorado is hiring a Scheduler/Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Transdev Is Proud To Offer

• Competitive compensation package of minimum $21.00 – Maximum $23.00
  
  

Benefits Include

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
  
  

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities

• Answer customer calls and input ride information using a computerized scheduling system.
• Enter new customer information and changes into the system.
• Data entry into spreadsheets and databases.
• Communicate late vehicle service and verifying “No Shows” with customers.
• Resolve service-related complaints.
• Create daily route maps of the reservations for the drivers.
• Other duties as required.
  
  

Qualifications

• High school diploma or GED required.
• 2 years reservationist or customer service experience.
• Computer literate
• Excellent communication and listening skills.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
  
  

Physical Requirements

The essential functions of this position require the ability to:

• Sit for extended periods (up to 6–8 hours per day)
• Push and pull objects up to 10 pounds, occasionally throughout the workday; occasionally bend, kneel, or crouch to files or equipment stored at ground level
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug-free Workplace

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
  
  

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev

U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants: Please Click Here for CA Employee Privacy Policy

Job Category: Call Center / Dispatch / Reservationist / Scheduler

Job Type: Full Time

Req ID: 5575

Pay Group: DVF

Cost Center: 52924

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Truck Transportation

Referrals increase your chances of interviewing at Transdev North America by 2x

Get notified about new Scheduler jobs in Denver, CO.

Lone Tree, CO
$95,170.00
-
$142,755.00
6 days ago

Scheduler - Kiewit Infrastructure Engineers

Scheduler - Kiewit Infrastructure Engineers

Denver Metropolitan Area
$130,000.00
-
$155,000.00
4 days ago

Call Center Patient Scheduler (NOT A REMOTE POSITION)

Project Scheduler - Electric Power Division

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.