Scheduler Rep - Remote Creole Bilingual Required

Tenet Healthcare; Frisco (TX); Remote; USD 30,000 - 50,000; Full time

Job summary

A leading healthcare organization in Texas is seeking a candidate to manage scheduling and registration functions for patient visits. Responsibilities include verifying patient information and handling pre-registration tasks. The ideal candidate should have at least a high school diploma and two years of customer service experience, preferably in a call center environment. Strong multitasking and communication skills are essential for success in this role.

Qualifications

• Minimum of two years of customer service experience required.
• Basic typing ability and proficiency in a Windows-based computer environment.
• Familiarity with scheduling processes is preferred.

Responsibilities

• Manage scheduling and registration functions for patient visits.
• Verify patient information for payment and collection efforts.
• Handle complex pre-registration tasks and ensure all requirements are met.

Skills

Customer service experience

Typing ability

Communication skills

Multitasking

Education

High school diploma or GED

Two years of college education

Job description

Employer Industry: Healthcare Services

What to Expect (Job Responsibilities)

• Manage scheduling and registration functions for patient visits during a single call
• Verify patient information, including demographics and insurance, to secure payment and perform collection efforts
• Handle complex pre-registration tasks, including financial responsibility assessment and pre-payment collection
• Ensure all pre-certification requirements are completed by obtaining necessary authorizations
• Assist with additional duties as needed based on departmental requirements

What is Required (Qualifications)

• Must have a high school diploma or GED
• Minimum of two years of customer service experience
• Previous experience in a call center environment is preferred
• Familiarity with pre-registration and scheduling processes is preferred
• Basic typing ability and proficiency in a Windows-based computer environment

How to Stand Out (Preferred Qualifications)

• Two plus years of college education or equivalent customer service experience
• Completion of a related medical certification program
• Experience using dual computer monitors in a call center setting
• Strong multitasking abilities in a production-driven environment
• Demonstrated excellent written and verbal communication skills

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