Scheduler - Remote for Radiology Dept

Penn Medicine, University of Pennsylvania Health System; West Chester (Chester County); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading academic medical center seeks a Scheduler for their Radiology Department. This remote role includes managing patient appointments, conducting interviews, and verifying insurance details to ensure quality patient care. Ideal for those with customer service skills and prior registration experience.

Benefits

Comprehensive Health Benefits

Prepaid Tuition Assistance

Qualifications

• 1+ years previous registration and/or insurance verification experience
• Bilingual preferred.

Responsibilities

• Conducts comprehensive patient interviews for scheduling and registration tasks.
• Verifies eligibility and insurance benefits, ensuring accuracy.
• Maintains confidentiality in accordance with HIPAA regulations.

Skills

Customer Service

Education

H.S. Diploma/GED

Job description

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Patient Services Associate Scheduler - Radiology Dept

Bilingual preferred

Remote, Full Time Must live within 50 miles of West Chester, PA

Mon - Fri 8:30am - 5:00pm

Schedule subject to change during training period and if department has need outside the listed hours.

Summary:

• The schedule work collaboratively with other hospital services, medical staff, and administration to ensure that quality patient care is delivered. The Scheduler performs all outpatient scheduling, registration and insurance verification functions.
  
  

Responsibilities:

• Conducts comprehensive patient interviews by obtaining accurate information such as Social Security Number, name, address, phone number, guarantor data and phone number, third party payer, etc., while verifying applicable information via on-line software. Assigns coordination of benefits in hospital information system.Ensure complete accuracy when scheduling patients’ exam to include informing patients of all required information necessary on day of exam.Verify appointment availability for each request using the current scheduling system.Maintains and protects the patient’s confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations.Verifies eligibility and benefits and obtains authorizations/pre-certifications, and referrals when applicableo Communicate with various insurance companies to ensure CPT and ICD codes are utilized on requested authorizations / pre-certifications.o Accurately completes MSP and ABN documentation as Necessaryo Scans necessary documentation into Patient Record in EDMExemplifies customer service by answering phones and interacting with patients, staff, clinicians and visitors in a timely and pleasant mannerAccepts changes in assignment in the spirit of good teamwork; accepts constructive feedback about performance or behaviors; demonstrates creative thinking and problem solving relating to issues or concerns.Assume the role of registration as needed.
  
  

Credentials:

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• Education Specialization: Equivalent Experience:
• 1+ years Previous registration and/or insurance verification experience
  
  

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

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