Scheduler Rehab Home Care MSHC

Catholic Health; Buffalo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Scheduler for their Rehab Home Care team. This pivotal role involves coordinating clinical staff schedules, managing patient referrals, and ensuring optimal staffing levels. The ideal candidate will excel in critical thinking, organizational skills, and communication, thriving in a fast-paced environment. Join a team that values your contributions and offers a supportive work culture, as you play a crucial role in enhancing patient care and operational efficiency.

Qualifications

• 3+ years of office experience, preferably in scheduling and payroll.
• Ability to handle high-stress situations and maintain confidentiality.

Responsibilities

• Maintain staff schedules and ensure continuity of care for patients.
• Assist managers with scheduling and onboarding processes.

Skills

Critical thinking

Organizational skills

Communication skills

Problem-solving

Multi-tasking

Education

High School Diploma or GED

Associate Degree

Tools

Kronos

Job description

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Salary: 20.46-30.70 USD

Facility: Administrative Regional Training Cntr

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days with Call Weekend and Holiday Rotation

Hours

Erie county office 9:00am-5:00pm. Float schedule at Niagara branch - 7:00am-3:00pm Position is a full time float position between Erie office and Niagara office to cover scheduled time off/vacation. Majority of the time will be in Erie county office.

Summary

The scheduler is responsible for maintaining continuity, and insuring clinical staff have the appropriate workload/schedule. The scheduler is responsible for receiving and scheduling new referrals and visits basing decisions on multiple factors including patient acuity, diagnosis and skills required. Audits and approves time and attendance on both the Scheduling and Time and Attendance Systems for the direct patient care teams. Assists Managers and Directors in biweekly scheduling, onboarding, and with day to day staff scheduling operations. Handles calls from patients assessing urgency for clinical intervention. This position greatly influences the customer experience.

Responsibilities

EDUCATION

• High School Diploma or GED
• Associate Degree preferred
  
  

Experience

• Three (3) years office experience
• Previous experience in Payroll processing and staff scheduling preferred
• Previous Kronos experience preferred
• Previous scheduling experience preferred
• Previous experience in the Health Care Field preferred
  
  

KNOWLEDGE, SKILL AND ABILITY

• Critical thinking skills required
• Ability to work independently and make sound judgments in high stress situations
• Organizational skills
• Ability to problem solve
• Excellent keyboard skills
• Understands and maintains the confidentiality required of this position
• Ability to multi-task and work in a fast paced environment
• Ability to work with/handle difficult people and situations
• Must be able to read, write and speak the English language
• Ability to interpret data
• Strong Interpersonal and Communication skills
  
  

WORKING CONDITIONS

• Normal heat, light space, and safe working environment; typical of most office jobs

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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