Scheduler Referral Coordinator

Intermountain Health; Lafayette (CO); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Benefits Eligible

Fixed Schedule

Job summary

Intermountain Health is seeking a Referral Specialist for Cancer Centers of Colorado in Lafayette, CO. The role focuses on executing patient referrals, verifying insurance coverage, and notifying patients of referral details. Monday–Friday, 8am–4:30pm, with benefits eligibility.

The position involves gathering records, obtaining authorizations, and coordinating with hospitals, physicians, and health plans to support seamless referrals.

Qualifications

• One year front office or revenue cycle experience in a health care organization.
• One year of customer service.
• One year of Microsoft Suite.

Responsibilities

• Obtains referral request from physician.
• Verifies insurance coverage or lack thereof for patient; obtains authorizations if needed.
• Gathers all records necessary for incoming or outgoing referral requests.
• Gathers pertinent information from insurance carriers, financial counselors, and other staff to determine patient financial obligations.
• Completes referral paperwork, including copies, and fax to medical office.
• Contacts patient regarding referral information and provides the name, location, and telephone number of the specialist.
• Acts as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.
• Covers New Patient Coordinator, Non-oncology referral coordinator, HIM, VA authorizations and phones as needed under supervision.

Skills

Front office experience

Revenue cycle

Customer service

Tools

Microsoft Suite

Job description

Good Samaritan Hospital

Cancer Centers of Colorado

Full time

R180695

Job Description:

The Referral Specialist is responsible to execute patient referrals as indicated by physicians, seek authorization as required by individual insurances and notify patients.

Posting Specifics

• Benefits Eligible: Yes
• Shift Details: Monday – Friday 8am to 4:30pm

Job Essentials

• Obtains referral request from physician.
• Verifies insurance coverage or lack thereof for patient. Obtains authorizations if needed from insurance coverage.
• Gathers all records necessary for incoming or outgoing referral requests.
• Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient’s financial obligations for services provided.
• Completes referral paperwork, including copies, and fax to medical office.
• Contacts patient regarding referral information and give name, location, telephone number of specialist.
• Acts as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.
• Covers New Patient Coordinator, Non-oncology referral coordinator, HIM, VA authorizations and phones as needed and under the supervision of the team Leader.
• Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.

Minimum Qualifications

• One year front office or revenue cycle experience in a health care organization.
• One year of customer service.
• One year of Microsoft Suite.

Physical Requirements

Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.

Location:

Cancer Centers of Colorado, Good Samaritan Hospital

Work City:

Lafayette

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.35 – $30.97

We care about your well-being — mind, body, and spirit — which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here https://intermountainhealthcare.org/careers/benefits.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence (“AI”) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI‑enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400 clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100 learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!