Scheduler/QMAP Support Specialist

Dial Senior Living; Englewood (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Dial Senior Living is seeking a Scheduler/QMAP Support Specialist to enhance the lives of seniors through effective scheduling and support. This role involves coordinating nursing staff, administering medications, and providing daily living assistance. Ideal candidates will have experience in senior care and a commitment to service excellence.

Benefits

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on Day 1

Referral Bonus

Free meal during shift

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription Drug Insurance

401K

Flexible Spending Account for Dependent Care

Qualifications

• At least one year experience as a CNA/CMA with scheduling experience.
• Basic First Aid Training.
• Experience working with older adults.

Responsibilities

• Schedule nursing department team members and provide coverage as needed.
• Monitor and administer medications as allowed per state guidelines.
• Train and orient new team members.

Skills

Customer satisfaction

Multitasking

Communication

Knowledge of Assisted Living guidelines

Safe food handling procedures

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

Join to apply for the Scheduler/QMAP Support Specialist role at Dial Senior Living.

This range is provided by Dial Senior Living. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/yr - $23.00/yr

Job Overview

Dial is the place to love the way you work. Our team members serve and learn from knowledgeable seniors, fostering a family-like environment. You will make a difference by enhancing residents' lives and adding years to their lives.

Perks & Benefits

• Birthday & anniversary PTO
• Tuition Assistance
• Double pay on holidays
• PTO accrual on Day 1
• Referral Bonus
• Free meal during shift (Up to $260 savings)
• Loyalty Incentive
• Employee Recognition Program
• Discounts through Verizon and AT&T
• Pay Advance Program
• Medical and Prescription Drug Insurance including Dental and Vision
• Basic Term Life/AD&D
• 401K
• Flexible Spending Account for Dependent Care

Essential Job Responsibilities

• Schedule nursing department team members, providing coverage as needed to fill vacancies. Assume on-call assistance to DON and ADON.
• Communicate continuously with DON/ADON to ensure coordination of information and maintain accuracy of nursing schedule.
• Train and orient new team members and assist with ongoing training for current team members.
• Monitor, oversee, and administer medications as allowed per state-specific guidelines.
• Maintain confidentiality of resident, facility, and personnel information.
• Respond to resident emergencies, provide assistance, and arrange for medical attention or follow-up.
• Provide activities of daily living assistance to residents as requested.
• Complete forms per company policies and state regulations.
• Document changes to residents' functional status, needs, and appointments.
• Assess department for quality improvement opportunities and report issues promptly.
• Maintain accurate records of chargeable services and submit to billing on time.
• Attend staff meetings and in-services.
• Model punctuality and adherence to DSL standards.
• Encourage socialization and assist with activities.
• Chaperone activities outside the facility when requested.
• Maintain a safe, home-like environment for residents.
• Practice safety around equipment, chemicals, and tools.
• Report injuries immediately.
• Perform other duties as assigned.

Education & Experience Requirements

• At least one year experience as a CNA/CMA with scheduling experience
• Management training or experience
• Basic First Aid Training
• High school diploma or GED
• Experience working with older adults
• Experience in medication administration

Knowledge, Skills, & Abilities

• High level of service delivery and customer satisfaction
• Ability to multitask and adapt quickly
• Warm and helpful communication skills
• Knowledge of Assisted Living guidelines, HIPAA, and nursing standards
• Interest in working with older adults
• Safe food handling procedures
• Proficiency in Microsoft Excel

Preferred Qualifications

• Experience in senior living
• Willingness to learn facility-specific computer programs