Scheduler OI Rockwall

Hunt Regional Healthcare; Rockwall (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Hunt Regional Healthcare in Rockwall, TX seeks a patient registration professional focused on customer service within Diagnostic Imaging. Primary duties include greeting patients, collecting payments, gathering information, scheduling radiology exams, and obtaining required authorizations.

The role requires high school diploma, strong communication, and ability to work independently; familiarity with office equipment and payor guidelines is a plus.

Qualifications

• Minimum Education: High School graduate or equivalent.
• Minimum Work Experience: Prior experience involving public contact.
• Required Skills, Knowledge, and Abilities: Ability to interpret and generate written correspondence with proper grammar and composition; operate office equipment; work independently.

Responsibilities

• Register patients with correct account numbers and collect co-pays.
• Obtain signatures and order radiological exams; schedule and provide patient estimates.
• Ensure compliance with payor guidelines and HIPAA standards.
• Perform additional tasks as assigned by supervisor within Diagnostic Imaging and Radiologist departments.

Skills

Excellent communication

Public contact experience

Written correspondence

Independent with minimal supervision

Education

High school diploma or equivalent

Job description

POSITION SUMMARY

Responsible for the registration of patients with a focus on customer service, ordering exams, gathering information, scheduling appointments, up front collections and the ability to interpret and ensure compliance with payor guidelines for accurate input. Duties may also include calling on Insurance and getting authorazations for exams.

POSITION REQUIREMENTS

Minimum Education: High School graduate or equivalent.

Minimum Work Experience: Prior experience involving public contact. Required Licenses/Certifications: None

Required Skills, Knowledge, and Abilities: Ability to interpret and generate written correspondence utilizing proper grammar, spelling and composition skills. Ability to operate office equipment, such as copy machine and fax machine. Must be able to work independently with minimal supervision. Good communication skills essential.

Preferred Qualification: None

JOB SPECIFIC FUNCTIONS

1. Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
2. Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.
3. Attends the required corporate integrity and compliance training and education programs.
4. Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
5. Complies with all HIPAA standards.
6. Continually demonstrate the ability to determine appropriate patient status.
7. Register patients with correct account number.
8. Obtain appropriate signatures and order radiological exams.
9. Schedules and complete benefit information to include patient estimates and obtaining required authorizations.
10. Insures appropriate co-pays are collected, balances receipts and secures the cash drawer at close of shift.
11. Performs other tasks and assists in other areas as assigned and needed by the Supervisor, Coordinator, Director and Assistant Director of Diagnostic Imaging and Radiologist or Administrator within our Hospital District. Performs any other tasks to fill the need of the department, hospital and its patients.