Scheduler/Medical Records/Front Desk Clerk

Apploi; Morton (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Apploi is hiring a Scheduler/Medical Records/Front Desk Clerk to help ensure proper staffing for our facility while maintaining regulatory compliance. This role also involves creating and retrieving medical records, coordinating with nursing staff, and delivering records to appropriate locations.

The incumbent will maintain CNA and RN/LPN schedules, track attendance, assist with resident transport and escort scheduling, and gather patient information from various sources to populate records.

Qualifications

• Must possess, as a minimum, a high-school diploma or its equivalent.
• Experience in scheduling and medical records management preferred.
• Strong verbal and written communication skills are essential.
• Proficient with Microsoft Office applications (Word, Excel, Outlook).
• Ability to multi-task and work under pressure while maintaining accuracy.

Responsibilities

• Maintain schedule for CNAs and Nurses (RNs and LPNs).
• Reduce overtime in the nursing department in coordination with DON/ADON and HR.
• Assist in hiring new CNAs and Nurses as needed, coordinating with DON/ADON and HR.
• Maintain accurate time records and monitor attendance (Call-Offs, Tardies, No Shows).
• Assist with scheduling for residents and escort needs.
• Gather patient information from registration areas and offices; input data.
• Initiate medical records by creating patient care record folders.
• Maintain record availability by processing charts and locating them.
• Retrieve medical records following chart-out procedures for statistics.
• Other duties as assigned.

Skills

Scheduling experience

Communication skills

Multi-tasking

Professional demeanor

Problem solving

Education

High school diploma

Tools

Microsoft Office

Job description

Scheduler/Medical Records/Front Desk Clerk

SUMMARY:

The Scheduler/Medical Records position is responsible for ensuring appropriate staffing for our facility while maintaining the staffing regulations. Additionally, the incumbent will communicate effectively with all staff, ensuring to track Nursing employees' concerns. Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain schedule for Certified Nursing Assistants (C.N.A.s) and Nurses (RNs and LPNs)
• Reduce overtime to the best of his/her ability in the nursing department in conjunction with the DON/Assistant Director of Nursing (ADON) and Human Resources Director
• Assist in hiring new C.N.A.s and Nurses on an as needed basis communicating with the DON/ADON and HR Director
• Maintain accurate time records for the nursing department; ensuring to monitor attendance (Call-Offs, Tardies, and No Call, No Shows)
• Assist with schedule and transport of residents and assist with scheduling for escort needs
• Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
• Initiates the medical record by creating and processing the patient care record folder.
• Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
• Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes
• Other duties as assigned

QUALIFICATIONS:

• Must possess, as a minimum, a high-school diploma or its equivalent
• Long Term Care Experience preferred.
• Previous scheduling experience desired
• Strong oral and written communication skills
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to multi-task, prioritize and work under pressure
• Professional appearance and demeanor
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise

PHYSICAL DEMANDS:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to move intermittently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.