Scheduler II - Vascular KHMC - Kettering - FT/Days

Kettering Health Network; Kettering (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Infusion Scheduler to enhance patient care coordination. In this vital role, you will be the bridge between patients, physicians, and hospital departments, ensuring seamless communication and exceptional service. Your attention to detail and ability to manage multiple tasks will be crucial in maintaining high standards of accuracy and productivity. This is a fantastic opportunity to contribute to a mission-driven organization that values quality care and patient experience. If you're passionate about healthcare and thrive in a fast-paced environment, this role is perfect for you.

Qualifications

• Excellent customer service and communication skills are essential.
• Must be detail-oriented and able to multi-task effectively.

Responsibilities

• Coordinate patient care between physician offices and hospital departments.
• Review charts for accuracy in scheduling advanced appointment types.

Skills

Verbal Communication

Written Communication

Multi-tasking

Detail Orientation

Customer Service

Education

High School Completion

A.D. in Business or Health-related Field

Tools

Epic/EMR

Job description

Overview

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Campus Overview

Kettering Health Main Campus

• Kettering Health Main Campus, formerly Kettering Medical Center, is the flagship hospital of Kettering Health and has been serving Kettering, Ohio and the Greater Dayton area since 1964.
• The facility includes the Benjamin and Marian Schuster Heart Hospital, maternity service with a level III neonatal intensive care unit (NICU), and level II Emergency Care.
• In 2020, KH Main Campus received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
• Received 4 Star Baby-Friendly Hospital status by the Ohio Hospital Association.
• Awarded as one of the 50 Top Cardiovascular Hospitals by IBM Watson Health in 2020.
• Kettering received the Outstanding Patient Experience Award by Healthgrades (2017-2019).
• Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
• 465-bed hospital (includes newborn beds)

Responsibilities & Requirements

Infusion Scheduling

The scheduler is responsible for the coordination of patient care between the physician office, the patient and various hospital departments. The scheduler must provide excellent customer service with good verbal and written communication skills. The scheduler must also have excellent computer skills, with the ability to multi-task between various hospital system applications. The scheduler must also be very detail oriented and maintain a high level of accuracy in addition to meeting department productivity requirements.

Responsibilities:

• Coordinate patient care between the physician office, the patient, and various hospital departments.
• Provide excellent customer service with good verbal and written communication skills.
• Utilize excellent computer skills, with the ability to multi-task between various hospital system applications.
• Maintain a high level of accuracy in addition to meeting department productivity requirements.
• Review charts for accuracy in scheduling advanced appointment types.

Requirements:

• High School Completion equivalent.
• Basic Medical Terminology.
• Ability to work in a fast-paced medical office environment.
• Excellent communication skills.
• Ability to multi-task across multiple hospital platforms and applications.
• Ability to follow directions, accept orders, and perform repetitive tasks.

Preferred Qualifications

Preferred Qualifications:

• A.D. in Business or health-related field preferred.
• Infusion scheduling for Oncology or Oncology coding and billing experience preferred.
• Office assistant or clerical experience preferred.
• At least 1 year of Epic/EMR experience preferred.