Scheduler-Full-Time Days

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC, seeks a Clerical Scheduling Clerk for the Surgical Services Administration to schedule patients for surgery and produce daily surgical area schedules. Responsibilities include entering and updating data, as well as monitoring, verifying and confirming final schedules.

The role requires accuracy, teamwork, and proficiency with scheduling systems and Microsoft Office to coordinate with physicians, staff and patients.

Qualifications

• Education: High school diploma or equivalent; college courses in business/health care preferred.
• Work Experience: 1 year in surgical scheduling or related automated scheduling systems preferred.

Responsibilities

• Enter and update patient data for surgical schedules.
• Monitor schedules for discrepancies and missing appointments.
• Verify and confirm final schedules.
• Determine order of cases based on procedures, time, and resources.
• Communicate schedule changes to surgeon offices and OR staff.
• Assist in coordinating pre-admission appointments and equipment needs.

Skills

Scheduling

Data entry

Medical terminology

Planning & organization

Communication

Problem solving

Teamwork

Computer applications

Education

High school diploma or equivalent

College courses in Business or Health Care Administration

Tools

Surgical scheduling system

Microsoft Office

Database software

Job description

Facility: Cape Fear Valley Medical Center

Location: Fayetteville, North Carolina

Department: Surgical Services Administration

Job Family: Clerical

Work Shift: Days (United States of America)

Summary

Responsible for scheduling patients for surgery and producing daily schedules for surgical areas. Responsibilities include entering and updating data, as well as monitoring, verifying and confirming final schedules.

Major Job Functions

Responsibilities include entering and updating data, as well as monitoring, verifying and confirming final schedules.

• Extracts patient demographic data from surgical information sheets or phone notifications and inputs into operating room scheduling system
• Monitors schedules for missing specialty service appointments and discrepancies in type of room and equipment assigned for specific procedures and contacts appropriate service to confirm or resolve
• Determines the order in which the patients are scheduled, by reviewing procedures, time needed, ancillary resource availability, surgeon block, etc. and schedules cases in accordance with policy
• Adjust operating room schedules according to written guidelines and/or verbal communications and if necessary, communicates changes to surgeon’s offices and others
• Communicates the need for special instruments, supplies and equipment to Operating Room personnel
• Schedules pre-admission appointments when case is scheduled and informs the physician office of date/time
• Works with Management to make any recommendations for potential database maintenance in computerized scheduling system
• Other duties as assigned

Minimum Qualifications

Education and Formal Training: High school diploma or equivalent required College courses in Business or Health Care Administration and/or Computer Technology preferred Medical terminology required within one year of employment

Work Experience: 1 year experience as surgical technologist in operating room preferred OR 1 year experience where primary function of position was utilizing an automated block scheduling system to schedule the use of operating rooms/physician offices preferred

Knowledge, Skills, and Abilities Required

• Knowledge of basic scheduling requirements and use and functions of an automated surgical scheduling system
• Knowledge of medical/surgical terminology
• Planning and organizational skills
• Problem solving skills
• Ability to communicate effectively, both orally and in writing
• Ability to work effectively with others
• Ability to effectively use computer applications such as spreadsheets, Microsoft suite and database software in performing work assignments
• Thoroughness, initiative

Physical Requirements

Work is moderately physical and mentally demanding

Equal Opportunity Employer Statement

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Company Overview

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.