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ProMedica Health and Wellness Center in Ohio seeks a Scheduler to manage patient appointments for outpatient and inpatient testing and specialty visits.
You will provide test preparation instructions, directions to the facility, and scheduling details, and ensure insurance approval for services. You may log outpatient tests, inform physicians if not scheduled, and use practice management software as needed. Daily/weekly schedules are sent to physicians via email or fax.
The Scheduler is responsible for scheduling all patient appointments for outpatient and inpatient testing and specialty appointments. You provide the patient with all instructions needed for test preparation, directions to the facility and time and date of the appointment. You also make sure the facility is approved by the patient’s insurance carrier. In this role, you may keep a log of outpatient tests and inform physicians if tests have not been scheduled. Documentation is important in this position as you may utilize patient charts and forms, or practice management software as needed. You will also send physicians their schedules for the next day/weekend via email and/or fax. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
High school graduate or equivalent Requires working knowledge of medical terminology, third-party billing, and referral procedures 2 years previous healthcare experience
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org
Equal Opportunity Employer/Drug-Free Workplace Health Care Is Everything We pride ourselves on being a place where people start and develop life-long careers. From a thriving culture to flexible benefits, we have so much to offer those who join our team. Find your career and be the heart of health care in our mission-driven organization.