Scheduler - Blue Ridge Day Surgery Center

SCA Health; Raleigh (NC); On-site; USD 25,000 - 34,000; Full time

Job summary

SCA Health in Raleigh, NC is seeking a Scheduler to manage outpatient surgery scheduling and patient data entry in a fast-paced environment. You will coordinate with physicians, nursing leadership, and the billing team to ensure accurate, timely schedules and patient information.

The role requires at least one year of scheduling experience in ambulatory settings, strong attention to deadlines, and effective communication with medical staff and insurers.

Qualifications

• High school diploma or GED required.
• Minimum one year scheduling experience in ambulatory surgery facilities, acute-care hospitals, or doctor’s offices.
• Ability to meet deadlines; punctuality and attendance are essential.

Responsibilities

• Schedule all outpatient surgeries and procedures as requested by the physician or staff.
• Enter patient demographics and insurance information into the billing system.
• Contact payers to verify benefits and obtain authorizations.
• Coordinate with Director of Nursing to ensure equipment and staff availability.
• Prepare and distribute daily surgery schedule to nursing management and staff.
• Capture complete clinical, demographic, and insurance information for scheduled patients.
• Communicate potential conflicts and issues to the Director of Nursing.
• Maintain positive communications with medical staff and offices.
• Cross-train to cover front desk, medical records, and patient account duties.
• Perform other clerical duties as directed by the Business Office Manager.

Skills

Scheduling experience

Punctuality

Deadline-driven

Education

High school diploma or GED

Tools

Billing system

Job description

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

• Responsible for scheduling all outpatient surgeries and procedures as requested by the physician or the physician’s office staff.
• Responsible for obtaining and adding patient demographics and insurance information into the billing system.
• Responsible for contacting payers to verify patient benefits and obtain necessary authorization.
• Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, requested staff, and/or ancillary services.
• Prepares and distributes the daily surgery schedule to the Nursing Managers, RNs, Pre-Op and PACU Nurse and Technicians, Business Office Manager.
• Responsible for capturing complete and accurate clinical, demographic and insurance information on patients scheduled at the surgery center.
• Responsible for communicating to the Director of Nursing, and other appropriate employees, for same day and next day add-on cases.
• Responsible for communicating any potential scheduling conflicts to the Director of Nursing.
• Promptly communicates any patient problems to the Business Office Manager and/or Director of Nursing.
• Maintains positive communications with the medical staff members and their office personnel.
• Responsible for tracking cancellations.
• Responsible for monitoring and maintaining and releasing block time.
• Responsible for preparing daily bank deposits for monies received at the surgery center.
• Cross-training to cover the front desk for lunches, breaks, and extended absences of the Receptionist/Admitting Clerk. The Scheduler shall also be cross trained in medical records, chart preparation, collections, and patient account advocacy duties.
• Perform other clerical duties as directed by the Business Office Manager.

Qualifications

• High school diploma or GED required
• Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor’s office
• Attendance
• Punctuality
• Ability to meet deadlines

USD $18.00/Hr. USD $25.00/Hr.