Scheduler - Western Connecticut Orthopedic

SCA Health; Germantown (CT); On-site; USD 25,000 - 47,000; Full time

Job summary

SCA Health is seeking an Office Scheduler to coordinate outpatient surgeries, manage patient demographics and insurance data, and communicate with payers and nursing leadership. The role ensures smooth daily scheduling and accurate records in the billing system, with cross-training to support front desk and medical records tasks.

Based at our ambulatory surgery center, the position emphasizes reliability, punctuality and deadline-driven work in a fast-paced healthcare environment, supporting

Qualifications

• High school diploma or GED required.
• Minimum one year scheduling experience in ambulatory surgery facility, acute-care hospital, or doctor’s office.
• Attendance and punctuality are essential.
• Ability to meet deadlines.

Responsibilities

• Responsible for scheduling all outpatient surgeries and procedures as requested by the physician or office staff.
• Responsible for obtaining and adding patient demographics and insurance information into the billing system.
• Responsible for contacting payers to verify patient benefits and obtain necessary authorization.
• Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, staff, and services.
• Prepares and distributes the daily surgery schedule to Nursing Managers, RNs, Pre-Op and PACU staff and Business Office Manager.
• Captures complete clinical, demographic and insurance information for scheduled patients.
• Communicates scheduling details and potential conflicts to Director of Nursing.
• Maintains communication with medical staff and office personnel.
• Tracks cancellations and maintains block time.
• Prepares daily bank deposits for monies received at the surgery center.
• Cross-trains to cover front desk and other duties as needed.

Skills

Scheduling experience

High school diploma or GED

Attendance

Punctuality

Deadline awareness

Education

High school diploma or GED

Job description

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

• Responsible for scheduling all outpatient surgeries and procedures as requested by the physician or the physician’s office staff.
• Responsible for obtaining and adding patient demographics and insurance information into the billing system.
• Responsible for contacting payers to verify patient benefits and obtain necessary authorization.
• Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, requested staff, and/or ancillary services.
• Prepares and distributes the daily surgery schedule to the Nursing Managers, RNs, Pre-Op and PACU Nurse and Technicians, Business Office Manager.
• Responsible for capturing complete and accurate clinical, demographic and insurance information on patients scheduled at the surgery center.
• Responsible for communicating to the Director of Nursing, and other appropriate employees, for same day and next day add-on cases.
• Responsible for communicating any potential scheduling conflicts to the Director of Nursing.
• Promptly communicates any patient problems to the Business Office Manager and/or Director of Nursing.
• Maintains positive communications with the medical staff members and their office personnel.
• Responsible for tracking cancellations.
• Responsible for monitoring and maintaining and releasing block time.
• Responsible for preparing daily bank deposits for monies received at the surgery center.
• Cross-training to cover the front desk for lunches, breaks, and extended absences of the Receptionist/Admitting Clerk. The Scheduler shall also be cross trained in medical records, chart preparation, collections, and patient account advocacy duties.
• Perform other clerical duties as directed by the Business Office Manager.

Qualifications

• High school diploma or GED required
• Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor’s office
• Attendance
• Punctuality
• Ability to meet deadlines

USD $18.00/Hr. USD $34.00/Hr.