Scheduler

Phoenix Children's Hospital, Inc.; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Phoenix Children's Hospital, Inc. in Tucson is seeking a full-time Access Scheduler to manage incoming calls, coordinate patient appointments across divisions, and enter patient and insurance information in accordance with established scheduling protocols.

The role reports to the Central Scheduling Supervisor and requires accurate data collection, adherence to payer requirements, and proficiency with scheduling software to ensure smooth, timely access to pediatric care in the Tucson area.

Qualifications

• High School Diploma or equivalent. Required.
• Associate's Degree or equivalent. Preferred.
• Two years of experience in scheduling/billing of procedures. Required.
• Hospital or healthcare experience. Preferred.
• Strong skills in computer database systems. Required.
• Follow any payer or governmental requirement as required by the organization. Required.

Responsibilities

• Answers telephones in a timely and professional manner and notifies referring office of patient appointment day, time and location.
• Schedules patient examinations for all modalities, cancels and/or reschedules appointments as necessary, and corrects or modifies discrepancies in scheduling; scheduling modalities.
• Participates in a variety of unit and hospital education programs to maintain current skills and competency levels.
• Performs miscellaneous job related duties as requested.

Skills

Computer databases

Payer requirements

Education

High School diploma

Associate's degree

Tools

Scheduling software

Job description

Department: PCMG-MAIN | PCMG Access Schedulers

Location: Tucson

Shift: Mon-Fri, Days, 8am-5pm

Posting #: 1067935

Employee Type: Full-Time

Position Summary

Reporting to the Central Scheduling Supervisor, this position accepts incoming calls, schedules patient appointments in various divisions, and utilizes appropriate scheduling system and software according to procedure type, knowledge of protocols, privileges, and block time, when appropriate. This position also initiates the billing processes by collecting, entering, and verifying pertinent patient data and insurance information.

Position Duties

• Answers telephones in a timely and professional manner and notifies referring office of patient appointment day, time and location.
• Schedules patient examinations for all modalities, cancels and/or reschedules appointments as necessary, and corrects or modifies discrepancies in scheduling; scheduling modalities.
• Participates in a variety of unit and hospital education programs to maintain current skills and competency levels.
• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable

Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.

Education

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement?

1. High School Diploma or equivalent. Required Yes No
2. Associate's Degree or equivalent Preferred Yes No

Experience

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement?

1. Two years of experience in scheduling/billing of procedures. Required Yes No
2. Hospital or healthcare experience. Preferred Yes No

Special Skills

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement?

1. Strong skills in computer database systems. Required Yes No
2. Follow any payer or governmental requirement as required by the organization. Required Yes No

Physical Requirements & Occupational Exposure/Risk Potential

• 1. Physical Requirement - Hearing - Constantly
• 2. Physical Requirement - Sitting - Constantly
• 3. Physical Requirement - Standing - Occasionally
• 4. Physical Requirement - Talking - Constantly
• 5. Physical Requirement - Walking - Occasionally
• 6. Physical Requirement - Near Vision - Constantly
• 7. Physical Requirement - Far Vision - Frequently
• 8. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
• 9. Occupational Exposure/Risk Potential - Inside office environment - Applicable
• 10. Occupational Exposure/Risk Potential - Confined areas - Applicable
• 11. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable