Scheduler

Phoenix Children's Hospital, Inc.; Phoenix (AZ); Remote; USD 25,000 - 36,000; Full time

Job summary

Phoenix Children's Hospital, Inc. is seeking an Access Scheduler to handle inbound calls, schedule patient appointments across divisions, and manage billing data entry with insurance verification. The role supports Central Scheduling and maintains protocol adherence in a telecommuting environment.

The ideal candidate will have experience in scheduling/billing, strong database skills, and the ability to meet payer/government requirements. Working hours are Mon-Fri, 8am-5pm, with full-time status.

Qualifications

• High School Diploma or equivalent required; Associate degree preferred.
• Two years of scheduling/billing experience in a healthcare setting.
• Strong database systems skills and ability to follow payer/government requirements.

Responsibilities

• Answers telephones in a timely and professional manner and notifies referring offices of appointment details.
• Schedules patient examinations across modalities and updates appointments as needed.
• Collects, enters, and verifies patient data and insurance information for billing.
• Participates in unit and hospital education programs to maintain skills.

Education

High School Diploma or equivalent

Associate's Degree or equivalent

Tools

Database systems

Job description

Department: PCMG-MAIN | PCMG Access Schedulers

Location: Telecommuting

Shift: Mon-Fri, Days, 8am-5pm

Posting #: 1069168

Employee Type: Full-Time

Position Summary

Reporting to the Central Scheduling Supervisor, this position accepts incoming calls, schedules patient appointments in various divisions, and utilizes appropriate scheduling system and software according to procedure type, knowledge of protocols, privileges, and block time, when appropriate. This position also initiates the billing processes by collecting, entering, and verifying pertinent patient data and insurance information.

Position Duties

• Answers telephones in a timely and professional manner and notifies referring office of patient appointment day, time and location.
• Schedules patient examinations for all modalities, cancels and/or reschedules appointments as necessary, and corrects or modifies discrepancies in scheduling; scheduling modalities.
• Participates in a variety of unit and hospital education programs to maintain current skills and competency levels.
• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable

Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.

Education

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. High School Diploma or equivalent. Required Yes No 2. Associate's Degree or equivalent Preferred Yes No

Experience

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Two years of experience in scheduling/billing of procedures. Required Yes No 2. Hospital or healthcare experience. Preferred Yes No

Special Skills

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Strong skills in computer database systems. Required Yes No 2. Follow any payer or governmental requirement as required by the organization. Required Yes No

Physical Requirements & Occupational Exposure/Risk Potential

1. Physical Requirement - Hearing - Constantly 2. Physical Requirement - Sitting - Constantly 3. Physical Requirement - Standing - Occasionally 4. Physical Requirement - Talking - Constantly 5. Physical Requirement - Walking - Occasionally 6. Physical Requirement - Near Vision - Constantly 7. Physical Requirement - Far Vision - Frequently 8. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly 9. Occupational Exposure/Risk Potential - Inside office environment - Applicable 10. Occupational Exposure/Risk Potential - Confined areas - Applicable 11. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable I have reviewed the qualifications, physical requirementsand occupational exposure/risk potential for this position and wish to apply I Agree