Scheduler

OCC - Advanced Orthopedic & Sports Medicine Specialists; Parker (CO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Generous PTO and holidays

Company-paid life insurance

Job summary

OCC - Advanced Orthopedic & Sports Medicine Specialists in Parker, CO seeks a Full-time Scheduler to manage patient appointments, referrals, and insurance pre-auths. You will verify insurance, document calls, and coordinate pre-certifications while supporting providers and facilities.

Ideal candidates have 2 years in surgical scheduling, excellent communication, and strong organizational skills to ensure smooth patient flow and accurate record-keeping.

Qualifications

• 2 years surgery scheduling/prior authorization experience required.
• Excellent verbal and written communication skills.
• Effective customer relation skills, ability to organize and interpret data.
• Good judgment, tact, diplomacy, and problem solving.

Responsibilities

• Schedule patient appointments for visits, diagnostic tests, referrals and/or consults.
• Obtain referral and/or insurance authorization/pre-certification approvals.
• Document patient calls via electronic medical record notes.
• Verify insurance eligibility and benefits with carriers.
• Schedule pre-op tests and clearances as needed.
• Maintain productivity and proper documentation in records.

Skills

Surgery scheduling

Prior authorization

Verbal communication

Written communication

Customer relations

Data interpretation

Organization

Problem solving

Education

High school diploma

Job description

SCHEDULER POSITION OVERVIEW: Schedules patient appointments for visits, diagnostic tests, referrals and/or consults. Will be responsible for obtaining referral and/or insurance authorization/pre-certification approvals from health plan or primary care physician office. Documents patient calls via electronic medical record phone notes. Financial responsibilities may include but are not limited to the following: verifying guarantor information and collection of any monies due at the time of service. Provides efficient flow of clinical information via paper and electronic medical records. Works closely with patients, providers, and hospital facilities.

• Contact insurance carriers to verify patient's insurance eligibility, benefits and requirements.
• Request, track and obtain pre-authorization from insurance carriers within time allotted for medical services.
• Schedule patients for any required diagnostic tests prior to surgery (for example MRI, CT).
• Review patient medications and health history to determine pre-admission testing.
• Schedule appropriate medical and other clearances.
• Schedule patient for follow-up appointments.
• Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulations.
• Communicate any insurance changes or trends among team.
• Maintains a level of productivity suitable for the department.
• Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format.
• Other duties as assigned.

Job Type

Full-time

Description

SCHEDULER POSITION OVERVIEW: Schedules patient appointments for visits, diagnostic tests, referrals and/or consults. Will be responsible for obtaining referral and/or insurance authorization/pre-certification approvals from health plan or primary care physician office. Documents patient calls via electronic medical record phone notes. Financial responsibilities may include but are not limited to the following: verifying guarantor information and collection of any monies due at the time of service. Provides efficient flow of clinical information via paper and electronic medical records. Works closely with patients, providers, and hospital facilities.

Scheduler Essential Functions

• Contact insurance carriers to verify patient's insurance eligibility, benefits and requirements.
• Request, track and obtain pre-authorization from insurance carriers within time allotted for medical services.
• Schedule patients for any required diagnostic tests prior to surgery (for example MRI, CT).
• Review patient medications and health history to determine pre-admission testing.
• Schedule appropriate medical and other clearances.
• Schedule patient for follow-up appointments.
• Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulations.
• Communicate any insurance changes or trends among team.
• Maintains a level of productivity suitable for the department.
• Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format.
• Other duties as assigned.

Salary & Benefits

$21 Per hour

• Medical, Dental and Vision Insurance
• Generous PTO package and paid holidays
• Company-paid life insurance and long term disability insurance
• Ability to purchase accident insurance, short and long-term disability insurance.
• Opportunities for internal training and development
• Annual stipend for continuing education in certain positions
• Retirement Plan eligibility after one year of service with eligibility in company profit sharing
• Most positions offer Monday – Friday work schedules

Requirements

SCHEDULER REQUIRED QUALIFICATIONS AND SKILLS:

• Education: High school diploma.
• 2 years surgery scheduling/prior authorization experience required.
• Must have excellent verbal and written communication skills.
• Requires effective customer relation skills, ability to organize and interpret data.
• Requires good judgment, tact, diplomacy, and ability to problem solve.

Scheduler Desired Qualifications And Skills

• Previous neurosurgery scheduling experience preferred

Scheduler Working Conditions

• Typical business office environment
• Possibility of local travel
• Constant viewing of computer monitor, mousing and typing
• Frequent standing, walking and sitting
• Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
• Occasionally lift and/or move up to 50 poundsSpecific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
• Hours of business are Monday – Friday from 7:30 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job

Salary Description

21