Scheduler

CommonSpirit Health; Papillion (NE); On-site; USD 23,000 - 33,000; Full time

Job summary

CommonSpirit Health is seeking a Scheduler to coordinate patient appointments and provider schedules for medical procedures and tests. You will gather insurance information, verify documentation, and provide in-clinic and phone assistance to patients.

The role emphasizes attention to detail, multitasking, and excellent communication to manage scheduling complexities and patient inquiries efficiently.

Qualifications

• 2 years related experience in a healthcare environment.
• Strong attention to detail.
• Multitasking abilities.
• Excellent communication skills.

Responsibilities

• Answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Skills

Attention to detail

Multitasking

Communication

Customer service

Job description

*Job Summary and Responsibilities*

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

• Responsible for answering phone calls and scheduling patient appointments.


• Conduct patient pre-certification to ensure coverage for appointments and medical care.


• Schedule tests, procedures, and referral appointments.


• Communicate with patients regarding appointments and instructions for procedures and tests


• Collect insurance information and patient personal data.


• May collect fees such as co-pays / co-insurance.

Job Requirements*Required

• 2 years related experience in a healthcare environment

Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

*Pay Range*

$17.24 - $24.35 /hour