Scheduler

Ryder System, Inc.; Northlake (TX); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

Ryder System, Inc. in Northlake, TX is seeking a Scheduler to manage delivery schedules and resolve inventory/service issues for multiple clients. You will act as a liaison to ensure timely resolution and accurate record-keeping with a focus on customer satisfaction.

The role requires 1+ year in related work, HS diploma, and proficiency with MS Office, MS Project, Visio, and Access. The shift is Monday–Friday, 8:00 a.m. – 5:00 p.m., with hourly pay and comprehensive benefits.

Qualifications

• H.S. Diploma/GED, required.
• 1 year or more in related experience, required.
• Proficient in using MS Office applications, Internet Explorer, Microsoft Project, Visio, and Access Intermediate, required.

Responsibilities

• Provide delivery scheduled dates to end customers and resolve inventory and service problems; act as liaison for customer service issue resolution.
• Record and maintain scheduling information and update end customer records.
• Maximize routing capacity and report scheduling issues; follow SOPs; perform other duties as assigned by management.

Skills

Schedule management

MS Office

Customer service

Problem solving

Attention to detail

Education

HS Diploma/GED

Tools

MS Project

Visio

Microsoft Access

Internet Explorer

Job description

We are immediately hiring a Scheduler in Northlake, TX for our Supply Chain Solutions division.

Location: Northlake, TX

Contract type: Pay Type: Hourly

Pay: $21.50 per hour based on experience

Schedule: Monday-Friday 8:00 a.m. – 5:00 p.m.

Summary

• Responsible for providing delivery scheduled dates to end customer as well as resolving inventory and service problems. Act as liaison to facilitate customer service issue resolution Provide Customer Service for multiple MXD Group clients

Essential Functions

• Record and maintain scheduling information Maintain end customer records by updating account information
• Resolve product or service problems by clarifying the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution Contribute to team effort by accomplishing related results as measured by established site metrics
• Maximize routing capacity on a consistent basis Report scheduling issues timely
• Follow proper scheduling Standard Operating Procedures (SOP’s) Perform additional duties as assigned by management

Additional Responsibilities

• Performs other duties as assigned.

Skills And Abilities

• Ability to work specified shift, required.
• Ability to work for the set wage amount, required.
• Ability to follow work procedures and safety rules, required.
• Ability to read, understand, and follow directions/instructions, required.
• Ability to interpret material, required.
• Ability to effectively communicate verbally and in writing with associates and/or customers, required.
• Ability to operate Microsoft Office tools & templates, required.
• Ability to operate various office equipment as needed, required.
• Ability to perform simple math calculations, required.
• Have appropriate eye, hand and foot coordination to properly use various equipment and/or tools, required.
• Ability to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift, required.

Qualifications

• H.S. Diploma/GED, required.
• 1 year or more in related experience, required.
• Proficient in using MS Office applications, Internet Explorer, Microsoft Project, Visio, and Access Intermediate, required.

Benefits Information

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Your Voice. Your Success. The Future We Build Together.

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

EEO/AA/Female/Minority/Disabled/Veteran

Job Category: Materials Planning & Scheduling

Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type: Hourly

Minimum Pay Range: 21.50

Maximum Pay Range: 21.50

Benefits Information for all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice For Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.