Scheduler

Paycom; Fairfield (CT); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Connecticut GI, a division of GI Alliance, is seeking a full-time Experienced Procedure Scheduler for the Fairfield Care Center. The role focuses on coordinating procedures and office visits, updating patient information, and ensuring proper cardiac clearance and documentation.

The candidate should have strong communication and multitasking skills. The position requires at least 2 years of related scheduling experience in a medical setting, familiarity with EMR systems (EPIC preferred), and a

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Experience with a medical scheduling/office environment preferred.
• Ability to multi-task in a fast-paced medical office.
• Experience with Microsoft Office Suite.

Responsibilities

• Schedule procedures and office visit appointments per CTGI policy and scripting.
• Update insurance and demographic information when scheduling appointments and procedures.
• Obtain cardiac clearance for procedures when warranted and follow up to ensure documentation in ASC.
• Lend support to site supervisors and other CTGI staff to ensure patient care and smooth office operations.
• Answer incoming calls clearly, route messages to the correct provider, and manage electronic messages and alerts.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

Problem solving

EMR systems

Epic EMR (preferred)

Microsoft Office

Medical benefits literacy

Bilingual (optional)

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

Connecticut GI, a division of GI Alliance, is looking for a full-time experienced Procedure Scheduler to join our Fairfield Care Center! We are the largest gastroenterology practice in the state of Connecticut with over 30 Care Centers and still growing. Our employees are the foundation of our practice and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision!A Short List Of Reasons Why You Should Work For CTGISelected as a Top Workplace 8 TimesCompetitive PayVery Fast-Growing PracticeWhat You Will Do For Us:Providing Remarkable Patient Experience: Schedule procedure and office visit appointments following CTGI policy and scriptingAttention to Detail: Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentationTeam Player: Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the officeVersatility: Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employeeExpertise: Maintain familiarity with providers preferred prep.What We Are Looking For In You:High School Diploma or Equivalent.At least 2 years of related experienceExcellent verbal and written communication skills.Strong problem-solving skills.Exceptional interpersonal and customer service skills | 3+ years of professional experience.Experience with an EMR system is ideal, Epic experience is a plus.Ability to prioritize and multi-task.Ability to function well in a high-paced and at times stressful environment.Job Type: Full-time, 32 hours per weekSalary: From $20.00 - $30.00 per hour, depending on experience. Offers are multi-factorial.Benefits:401(k)Dental insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insurancePaid time offVision insuranceSchedule:Monday, Tuesday, Wednesday, and Friday 9:00am – 5:30pmThursdays Off32 hours per weekEducation:High school or equivalent (Required)Experience:Microsoft Office: 3 years (Required)Customer Service: 3 years (Required)EMR systems: 1 year (Preferred)Work Location: In personQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level I Status:Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran