Scheduler

CHI; Bryan (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

St. Joseph Health in Bryan, TX is seeking a Scheduler to orchestrate care by coordinating outpatient appointments and managing multiple provider schedules for tests and procedures.

You will gather demographic, clinical and financial information, ensure accuracy, and provide friendly in-clinic and phone support to patients. You will communicate schedules to physicians and patients, explain prep instructions, and help maintain orderly calendars.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of PAS-related work experience.

Responsibilities

• Schedule outpatient tests and coordinate multiple provider schedules.
• Gather demographic, clinical and financial information accurately.
• Inform patients and physicians of schedules and prep instructions.

Education

High School Diploma/GED

Job description

Job Summary And Responsibilities

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules. Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance. To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

• Receive incoming telephone calls; from physician offices, patients, or patient walk‑ins and schedule the requested outpatient test(s).
• Collect the appropriate level of demographic, clinical and financial information; including patient’s name, date of birth, ordering physician, ordered test(s), diagnosis, telephone number(s) and payment mode(s).
• Take into consideration the proper protocols for conducting each ordered test(s).
• Assess the proper amount of time that is required for the ordered test(s) and place the test(s) on the various department schedules.
• Inform the physician office or patient of their testing schedule, including time and location of each test, and any special instructions for preparation for the testing schedule.
• Receive physician orders for future scheduled events, verify accuracy of order and document receipt of order.

Job Requirements

Required

• High School Diploma/GED
• Two (2) years of related PAS work experience

Where You'll Work

St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley since 1936 (Bryan/College Station, Navasota, Caldwell, Madisonville (TX)). St. Joseph has a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring Primary Care, Express Clinics and Imaging and Diagnostic Services.

Pay Range

$16.42 - $23.19 /hour