Scheduler

Catholic Health Initiatives; Bryan (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

St. Joseph Health in Bryan, TX is seeking a Scheduler to organize patient appointments and coordinate provider schedules, ensuring a smooth care process for patients and staff.

You will gather patient demographics and insurance information, coordinate tests and procedures, and communicate schedules and prep instructions to patients and physicians. Strong attention to detail and communication are essential.

Qualifications

• High School Diploma or GED required.
• Two (2) years of related PAS work experience.

Responsibilities

• Schedule outpatient tests and coordinate multiple provider schedules.
• Gather demographic, clinical and financial information from patients.
• Inform physician offices or patients of testing schedules, locations and prep instructions.
• Receive physician orders for future events and verify accuracy.

Skills

Attention to detail

Multitasking

Excellent communication

Reasoning skills

Education

High School Diploma/GED

Job description

Job Summary and Responsibilities

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

• Receive incoming telephone calls; from physician offices, patients, or patient walk‑ins and schedule the requested outpatient test(s).
• Collect the appropriate level of demographic, clinical and financial information; including patient’s name, date of birth, ordering physician, ordered test(s), diagnosis, telephone number(s) and payment mode(s).
• Take into consideration the proper protocols for conducting each ordered test(s).
• Assess the proper amount of time that is required for the ordered test(s) and place the test(s) on the various department schedules.
• Inform the physician office or patient of their testing schedule, including time and location of each test, and any special instructions for preparation for the testing schedule.
• Receive physician orders for future scheduled events, verify accuracy of order and document receipt of order.

Job Requirements

Required

• High School Diploma/GED
• Two (2) years of related PAS work experience

Where You'll Work

St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley since 1936 (Bryan/College Station, Navasota, Caldwell, Madisonville (TX)). St. Joseph has a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring Primary Care, Express Clinics and Imaging and Diagnostic Services.

Pay Range

$16.42 - $23.19 /hour

We are an equal opportunity/affirmative action employer.