Scheduler

CommonSpirit Health; Bryan (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

CommonSpirit Health is seeking a Scheduler to orchestrate efficient care by coordinating appointments and managing provider schedules across outpatient procedures and tests. The role emphasizes accuracy, customer service, and effective communication with patients and clinical teams.

Responsibilities include handling incoming calls, collecting demographic and insurance information, and ensuring appropriate timing and documentation for scheduled procedures within a busy Brazos Valley network.

Qualifications

• High School Diploma or GED required.
• Two years of related PAS scheduling experience preferred.

Responsibilities

• Schedule patient appointments and coordinate multiple provider schedules for procedures and tests.
• Gather and verify patient demographic, clinical and financial information.
• Inform patients and physicians of scheduling details and special instructions.

Skills

Scheduling

Customer service

Attention to detail

Communication

Multitasking

Education

High School Diploma/ GED

Job description

Job Summary and Responsibilities

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

• Receive incoming telephone calls; from physician offices, patients, or patient walk-ins and schedule the requested outpatient test(s).

• Collect the appropriate level of demographic, clinical and financial information; including patient's name, date of birth, ordering physician, ordered test(s), diagnosis, telephone number(s) and payment mode(s).

• Take into consideration the proper protocols for conducting each ordered test(s).

• Assess the proper amount of time that is required for the ordered test(s) and place the test(s) on the various department schedules.

• Inform the physician office or patient of their testing schedule, including time and location of each test, and any special instructions for preparation for the testing schedule.

• Receive physician orders for future scheduled events, verify accuracy of order and document receipt of order.

Job Requirements

Required

• High School Diploma/GED

• Two (2) years of related PAS work experience

Where You'll Work

St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley since 1936 (Bryan/College Station, Navasota, Caldwell, Madisonville (TX)). St. Joseph has a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring Primary Care, Express Clinics and Imaging and Diagnostic Services.

Pay Range

$16.42 - $23.19 /hour

We are an equal opportunity employer.