Schedule Coordinator

Kaiser Permanente; Fontana (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Kaiser Permanente in Fontana, CA is seeking a Schedule Coordinator to manage the operating room and surgical scheduling process on-site. You will coordinate pre-operative appointments, notify and liaison with departments, and ensure timely patient communications.

The role requires strong organizational skills, typing speed, and knowledge of medical terminology. This is a temporary position expected to last about 6 months, located at Fontana and Ontario campuses.

Qualifications

• Typing 25 wpm.
• Passing Basic Computer Literacy Assessment.
• Medical Terminology Test required.
• Good telephone skills and experience.
• Demonstrated ability to maintain positive working relationships.

Responsibilities

• Upholds Kaiser Permanente policies and procedures and applicable laws.
• Arranges special needs for surgery scheduling as ordered by physician.
• Schedules cases per guidelines for OR blocks.
• Notifies departments of scheduling details (Insurance, Pathology, Radiology, etc.).
• Prints and distributes daily operating room schedules.
• Handles patient cancellations and reschedules.
• Sends preoperative appointment scheduling (CARE and INFORM).
• Coordinates pre-op tests and clearances as needed.
• Communicates surgical dates and appointments with patients and physicians.

Skills

Typing 25 wpm

Basic Computer Literacy

Medical Terminology

Telephone skills

Customer service

Education

Medical Terminology course

Tools

IBM-PC

INFORM/CARE

Job description

Job Summary:

No information available at this time.

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Arranges for special needs as ordered by the physician on the surgery scheduling form (ex. Blood, equipment, techs).
• Arranges case priority according to established guidelines for each O.R. block (example: M.D. assist case, children and elderly, general anesthesia, and other cases.
• Notifies various departments of scheduling (i.e. Insurance, Pathology, Radiology, Business Office, and other appropriate departments).
• Prints the daily operating room schedule and other schedules as needed Distributes appropriately.
• Receives cancellations from patients and physicians.
• Cancels all preoperative appointments.
• Follows the cancellation procedure for notifying physicians and appropriate departments.
• schedules cases to fill cancellations for maximum utilization of operating room.
• Contacts physicians, appropriate departments and outside hospitals/physicians who perform surgery at Kaiser to obtain and provide all pertinent information regarding scheduling of operations.
• Schedules patients for all pre-operative appointments (CARE and INFORM computer scheduling) including: History and physical exam, lab tests, pre-op education class and preadmission interview.
• Schedules medical clearance, EKG, blood type and cross, physical therapy, special testing and pre-surgery consults as needed.
• Negotiates surgery date and all prescribed appointments with patients so that these are accomplished within appropriate time frames.
• Gives patients special dietary instructions and preparations for tests.
• Prints and mails confirmation letter and instructions to patients in a timely manner.
• One day in advance of surgery, gives patients their lime of surgery, check-in time and location and NPO status (dietary restrictions).
• Contacts patients who -no show- pre-op appointments and scheduled tests.
• Reschedules these appointments.
• Provides statistical reports for the Operating Room Committee, Administration and Surgical Departments.
• Performs other duties as required. Equipment Utilized: IBM-PC, (INFORM/CARE, Word-processing, Email), Typewriter, Omnifax, Duplicating Machine, Calculator) Assume other activities and responsibilities from time to time as directed.

Basic Qualifications:

Experience

• Typing 25 wpm, Successfully passing the Basic Computer Literacy Assessment,MedicalTerminology Test required.Alltesting must be completed by the end of the posting period. Good telephone skills and experience. Demonstrated ability to maintain positive working relationships and courteous interactions with members, co-workers and the public.

Education

• Completion of a Medical Terminology course offered by an accredited educational institution

License, Certification, Registration

• N/A

Additional Requirements

• N/A

Preferred Qualifications

• N/A.

Notes

• will work in Fontana and/or Ontario campus
• This is a temporary position for approximately 6 months.

COMPANY: KAISER

TITLE: Schedule Coordinator

LOCATION: Fontana, California

REQNUMBER: 1452666

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.